HOW TO GET FLIGHT TICKET REFUND
Before you accept that flight credit after the ground stop, read this: Rebooking could cost you your refund
Passengers faced significant disruptions due to the FAA's ground stop on November 13th as cancellations increased. Airlines implemented travel waivers allowing customers to modify travel plans without fees, but refunds are often overlooked. Individuals may qualify for full refunds if flights are canceled or substantially changed by airlines, regardless of the situation. It is essential for passengers to know their rights before accepting flight credits or cancelling bookings.
Stuck for hours in the ground stop? Unlike Europe, the US won’t pay you cash for the delay; here’s why
On November 13, 2026, thousands of travelers faced significant disruptions due to a nationwide FAA ground stop. Airlines are not responsible for compensation since the disruption stemmed from an Air Traffic Control failure. Travelers are entitled to full refunds if a flight is canceled or significantly altered. Additionally, airlines must provide basic amenities to delayed passengers on the tarmac.
Did flights resume after FAA ground stop? Here's what to know if you are travelling with American, Delta, United and JetBlue
Flights in the United States have resumed after a nationwide ground stop was lifted by the FAA. The delay, caused by a telecommunications outage, resulted in thousands of cancellations and delays. Major airlines like American Airlines, Delta Air Lines, United Airlines, and JetBlue have implemented travel waivers for affected passengers. Recovery efforts are expected to take several days as airlines work to reposition aircraft and crews.
Does travel insurance cover the FAA ground stop? What to check in your policy before you file a claim
Does travel insurance cover FAA delays? Travel insurance should not be the first place passengers look for their money. Under US Department of Transportation rules, passengers are entitled to a cash refund when an airline cancels their flight and they choose not to travel or accept an alternative. This protection applies even when the FAA caused the disruption.
Your flight was cancelled by the FAA ground stop: You’re owed a refund, but your airline doesn’t have to pay for your hotel
FAA flight cancellations: Why passengers are entitled to a full refund? Passengers affected by an FAA ground stop can claim a full refund if they reject rebooking and choose not to travel. Even nonrefundable tickets qualify. But airlines generally don't have to cover hotel stays, meals or local transport when the disruption comes from FAA restrictions rather than their own operations.
Stuck on the tarmac during a ground stop? The rules on how long airlines can keep you on board
The FAA's November 13 nationwide ground stop disrupted flights after communications failures affected air traffic control centers. Passengers still have refund rights when flights are canceled. For domestic tarmac delays, airlines generally must let passengers off within three hours, subject to safety and security exceptions.
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What happened to US airlines today? Over 15,000 flights cancelled after longest nationwide ground stop in 25 years
On November 14, a telecommunications failure caused the cancellation of over 2,000 flights across the United States, leading to the most extensive nationwide ground stop in a quarter-century. This event affected more than 15,000 flights, leaving many passengers stranded with long delays. Those impacted are eligible for refunds according to regulations from the US Department of Transportation.
Why US flights stopped: Ageing systems, stranded passengers and a $50 billion fix
Why were flights grounded across the US? A nationwide FAA ground stop disrupted air travel after communications failures exposed the vulnerabilities of America's ageing air traffic control system. The disruption led to hundreds of flight diversions, cancellations and delays, stranded passengers and international travel disruptions. Here's what caused the US flight shutdown, how the FAA responded, the impact on airlines and passengers, and why the government is seeking billions of dollars to modernise its air traffic control infrastructure.
Amtrak’s booking experiences outages, glitches amid increased demand as passengers look for alternatives after FAA ground stop
Following a disastrous communication failure in air traffic control on November 13, the FAA enacted a nationwide ground stop that stranded over 4,700 flights, causing a ripple of cancellations and delays. Passengers flocked to Amtrak as an alternative, resulting in a major strain on their booking system. The fallout also hit customer support hard, leaving users grappling with account access problems.
FAA nationwide ground stop: What you should NOT do if you want a refund for your canceled flight
FAA ground stop: On November 13, a major telecommunications failure prompted a nationwide FAA ground stop, affecting hundreds of flights. Passengers were informed of their rights concerning refunds for flights that were canceled or delayed. Federal regulations guarantee a full refund for those whose flights were canceled. While airlines must notify affected passengers, they are not liable for additional expenses arising from factors beyond their control.
Microsoft won’t automatically refund users for Microsoft 365 Outage, but businesses could get bill credits: How to claim before December 31
Microsoft outage refund: Microsoft 365 customers affected by the Outlook outage may be eligible for service credits, but the money will not come automatically. Businesses must file a claim with Microsoft to seek up to 100% in credits, while personal Outlook users may not qualify.
How to claim a refund if your train or flight is cancelled: Check rules, online process and refund timelines
Train and flight cancellations can cause significant disruptions for passengers seeking refunds. Passengers can receive refunds depending on whether cancellations are made by railways, airlines, or passengers themselves. For cancelled train tickets, refunds are typically processed automatically by IRCTC following cancellation policies. If an airline cancels a flight, passengers have the option for either a refund or an alternative flight.
Your next flight could cost more even if oil prices fall: Here's what is changing
Airlines face challenges that could prevent ticket price reductions despite falling oil prices and rising fuel costs. These challenges include aircraft maintenance expenses and delays in aircraft deliveries, which add to overall operational costs. Airlines are managing ticket prices carefully to balance their revenue recovery with passengers' price sensitivities. Consequently, travelers should remain aware of total travel costs, including various surcharges and fees.
Air India, Air India Express suspend Riyadh, Dammam flights till Nov 30; Jeddah till Nov 21
Air India and Air India Express have suspended all flights to Riyadh, Dammam, and Jeddah until late November. The airlines are offering refunds or one-time free rescheduling for affected customers with prior bookings. Passengers can rebook flights to other active destinations in Saudi Arabia or Bahrain as per the revised guidelines. The suspensions are in response to threats from Yemen's Houthi militia targeting Saudi facilities.
Singapore Airlines keeps faith in Air India turnaround efforts
Singapore Airlines has backed Air India CEO Tewolde Gebremariam’s turnaround efforts, while cautioning that the 16% decline in its share of Air India’s losses in the September half was largely due to a reversal of earlier provisions rather than an improvement in the airline’s financial performance. Air India is exploring aircraft conversions into freighters to tap India’s underpenetrated air cargo market, while also seeking to expand overseas ticket sales and improve network efficiency.
Usher and Chris Brown cancel more R&B Tour shows: Which concerts are still on and how to get refunds
The R&B Tour featuring Usher and Chris Brown has unfortunately led to the cancellation of several shows in November and December, attributed to health concerns. Fans whose shows were cancelled can expect automatic refunds processed within 14-21 days, depending on their bank. While some dates are affected, many performances in major cities will remain as planned.
IndiGo extends Saudi Arabia flight suspensions to Jeddah, Madinah, Riyadh and Dammam until Nov 21
IndiGo has extended the suspension of flights to four Saudi Arabian cities amid continuing safety and security concerns. Services to Jeddah and Madinah will remain suspended until November 21, 2026, while flights to Riyadh and Dammam will remain cancelled until November 30, 2026. The airline said affected passengers are being informed about alternative travel arrangements, refunds and ticket re-accommodation.
In a first since Covid, Diwali flight numbers fall as high fares, disruptions take a toll
Airlines scheduled about 6% fewer flights across October and November than a year earlier, according to data from aviation analytics firm Cirium. That marks the first capacity decline since 2020, when carriers slashed service capacity by nearly 45% amid the pandemic-induced collapse in travel demand.
Amazon return refund lawsuit claims: Jeff Bezos' company to pay $309.5 million to Americans soon; check eligibility, deadline and more
Amazon is facing a $309.5 million settlement for not properly issuing refunds to customers. Shoppers who requested refunds between specified dates may be eligible for compensation. The settlement includes Subclass A, receiving automatic payments, and Subclass B, which requires filing a claim. Claimants must provide detailed order information and meet deadlines to secure their payments. The final settlement approval hearing is set for March 16, 2027.
Man books overnight bus, reaches pickup point on time, then watches driver speed past his stop, leaving him behind; company ordered to pay Rs 14,725
A Ballari passenger who booked a Rs 1,725 bus ticket to Hyderabad alleged that the bus missed his pickup point, later broke down and left him unable to attend an urgent office meeting. The Ballari District Consumer Commission ordered the operator to pay Rs 14,725, including compensation and litigation costs.
Passenger wins Rs 3,100 after taking IRCTC to court over just Re 1; Kerala man challenges train ticket refund shortfall; consumer court delivers verdict
A Kerala passenger won Rs 3,100 in compensation after taking IRCTC to the consumer commission over a Re 1 shortfall in a cancelled train ticket refund. The Kasaragod commission termed the shortfall a deficiency in service. Meanwhile, Indian Railways revised its confirmed ticket cancellation and refund rules in March 2026.
US airlines may face fresh scrutiny as Democrats plan probes into pricing and passenger rights
Following a significant midterm election victory, Democrats intend to scrutinize airlines regarding personalized pricing practices and passenger protection rules. The Federal Trade Commission has requested information from major airlines about the influence of personal data on pricing. Congress plans to revive protections that were previously withdrawn, including compensation for travel disruptions. Legislators are also exploring requirements for transparency in ticket pricing and additional passenger rights.
Cancelled flight ticket? GSTAT says airlines can refund GST to passengers and claim it back from the government
Taxpayer wins GST refund denial case after depositing GST on airline ticket with the govt and later refunding the GST back to passengers due to cancelled ticket; GSTAT orders GST department to issue GST refund with interest to taxpayer
How to book Tatkal train tickets faster on IRCTC: Follow these easy steps, check booking timings and tips to get a confirmed seat
Tatkal ticket booking is an ideal choice for immediate train travel via the IRCTC platform. Passengers can secure their seats a day in advance, with distinct timings for AC and Non-AC classes. To ensure a smooth process, verifying accounts and entering passenger details ahead of time is advised. Additionally, adherence to Aadhaar authentication during booking is crucial. Refunds on confirmed Tatkal tickets are limited to certain conditions.
Bengaluru to Paris Flight costs Rs 25,838, less than Prayagraj at Rs 27,817 for Diwali? Viral fare comparison has internet divided
As Diwali approaches, numerous Indians are grappling with steep airfare costs when returning home, sparking worries about travel expenses. A viral graphic recently illustrated how flying to Paris can be less expensive than travelling to Prayagraj, underscoring a surge in domestic flight prices during this festive period. The surge is influenced by factors like heightened demand and rising fuel prices.
As US airlines deploy AI pricing tools, startups help travelers cash in on fare drops
Innovative startups such as JetBack, Junova, and Refare are harnessing artificial intelligence to assist travelers in reclaiming fare discrepancies. With airlines removing change fees, individuals enjoy more freedom when reserving flights. These companies track ticket price alterations post-booking and advocate for refunds or credits. Nevertheless, potential changes in airline policies could challenge these services' effectiveness. Despite this, the startups empower consumers to manage variable airfare costs.
Air India Express denies boarding to woman & 3-year-old on confirmed flight; Court orders Rs 70,000 payout plus interest
A consumer commission in Kerala has directed Air India Express to pay Rs 70,000 to a woman and her three-year-old son after they were denied boarding on a confirmed Kochi-Abu Dhabi flight in 2021. The airline must also refund Rs 20,287 with 9% interest after the passengers were forced to buy fresh tickets to Sharjah.
Woman travelling to Bengaluru reached London after her flight was rerouted, left stranded at Heathrow airport without a UK visa, consumer court orders airline to pay Rs 1.6 lakh
A woman travelling to Bengaluru reached London after her flight from from Canada was rerouted following a cancellation. She was left stranded at Heathrow without a UK visa after British Airways refused to issue her boarding pass for the connecting flight to India. The consumer commission held the airline responsible and ordered it to pay Rs 1.6 lakh in refund, compensation and costs.
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