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    AMAZON REFUND POLICY

    Amazon return refund lawsuit claims: Jeff Bezos' company to pay $309.5 million to Americans soon; check eligibility, deadline and more

    Amazon is facing a $309.5 million settlement for not properly issuing refunds to customers. Shoppers who requested refunds between specified dates may be eligible for compensation. The settlement includes Subclass A, receiving automatic payments, and Subclass B, which requires filing a claim. Claimants must provide detailed order information and meet deadlines to secure their payments. The final settlement approval hearing is set for March 16, 2027.

    Diwali Sale 2026: Buying fridge, AC, or washing machine online? Here’s how to get the best deal on big appliances and save more

    Online sales of big appliances are growing at 25% as the festive sales begin. The Kagan 2026 Asia-Pacific Consumer Insights survey by S&P Global Market Intelligence, conducted in June 2026 among 1,000 internet adults each in China, South Korea and India, shows that most Indian respondents still primarily make retail purchases from stores.

    ETtech Explainer: What changes for Amazon, Flipkart, & consumers with the new ecommerce rules?

    With an aim to strengthen consumer protection while creating a “transparent and balanced regulatory framework” for ecommerce, the government on September 10 announced change how ecommerce companies such as Amazon and Flipkart market product discounts, though the implementation schedule means that no changes will be introduced in the mega sales for the upcoming festive season this year.

    Texas woman shocked as Amazon drone drops her package straight into swimming pool in wild delivery fail, she says 'I don’t think I’ll be wanting more deliveries'

    A Texas woman was left stunned when an Amazon Prime Air drone dropped her package directly into her swimming pool. The bizarre delivery was caught on video and went viral just as Amazon announced plans to expand its ultrafast drone delivery service to 500 US cities by the end of the year.

    Flipkart, Amazon, Meesho top list of e-commerce firms facing most complaints on NCH in 2025

    Flipkart and Amazon received the highest number of consumer complaints in 2025. Meesho and Myntra also featured prominently on the list of e-commerce platforms. The National Consumer Helpline facilitated over 91 crore in refunds to consumers. Non-delivery of products constituted the largest category of complaints filed. The government has taken steps to address unfair trade practices in e-commerce.

    Amazon ordered to pay Rs 10,000 after customer cancels mattress order, but fails to get Rs 8,000 refund; here's why

    A customer who cancelled an Amazon mattress order after it went undelivered and was assured a refund through the app never received the money. When he approached the Kangra consumer commission, Amazon did not appear to contest the case. The commission has now ordered Amazon to refund Rs 8,819 with 9% interest, plus Rs 10,000 in compensation and litigation costs.

    The Economic Times
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