AMAZON REFUND POLICY
Amazon return refund lawsuit claims: Jeff Bezos' company to pay $309.5 million to Americans soon; check eligibility, deadline and more
Amazon is facing a $309.5 million settlement for not properly issuing refunds to customers. Shoppers who requested refunds between specified dates may be eligible for compensation. The settlement includes Subclass A, receiving automatic payments, and Subclass B, which requires filing a claim. Claimants must provide detailed order information and meet deadlines to secure their payments. The final settlement approval hearing is set for March 16, 2027.
Diwali Sale 2026: Buying fridge, AC, or washing machine online? Here’s how to get the best deal on big appliances and save more
Online sales of big appliances are growing at 25% as the festive sales begin. The Kagan 2026 Asia-Pacific Consumer Insights survey by S&P Global Market Intelligence, conducted in June 2026 among 1,000 internet adults each in China, South Korea and India, shows that most Indian respondents still primarily make retail purchases from stores.
ETtech Explainer: What changes for Amazon, Flipkart, & consumers with the new ecommerce rules?
With an aim to strengthen consumer protection while creating a “transparent and balanced regulatory framework” for ecommerce, the government on September 10 announced change how ecommerce companies such as Amazon and Flipkart market product discounts, though the implementation schedule means that no changes will be introduced in the mega sales for the upcoming festive season this year.
Texas woman shocked as Amazon drone drops her package straight into swimming pool in wild delivery fail, she says 'I don’t think I’ll be wanting more deliveries'
A Texas woman was left stunned when an Amazon Prime Air drone dropped her package directly into her swimming pool. The bizarre delivery was caught on video and went viral just as Amazon announced plans to expand its ultrafast drone delivery service to 500 US cities by the end of the year.
Flipkart, Amazon, Meesho top list of e-commerce firms facing most complaints on NCH in 2025
Flipkart and Amazon received the highest number of consumer complaints in 2025. Meesho and Myntra also featured prominently on the list of e-commerce platforms. The National Consumer Helpline facilitated over 91 crore in refunds to consumers. Non-delivery of products constituted the largest category of complaints filed. The government has taken steps to address unfair trade practices in e-commerce.
Amazon ordered to pay Rs 10,000 after customer cancels mattress order, but fails to get Rs 8,000 refund; here's why
A customer who cancelled an Amazon mattress order after it went undelivered and was assured a refund through the app never received the money. When he approached the Kangra consumer commission, Amazon did not appear to contest the case. The commission has now ordered Amazon to refund Rs 8,819 with 9% interest, plus Rs 10,000 in compensation and litigation costs.
- Go To Page 1
Billions in Trump tariff refunds go to Apple, Amazon and Nike after Supreme Court ruling—but what happened to the promised $2,000 checks for Americans?
Major companies are receiving billions in tariff refunds after a Supreme Court ruling. Apple, Amazon, and Nike are among the largest beneficiaries of these repayments. Consumers who paid higher prices due to tariffs are unlikely to receive any money back. Some companies like Amazon and Costco plan to offer lower prices or limited refunds. Other firms will use the refunds for investments or to offset rising operational costs.
Shopping without searching: The Agentic AI future Amazon, Swiggy and Zepto are building in India
AI's influence on online shopping is rapidly growing, with agents now completing tasks like purchases. Major platforms like Amazon, Swiggy, and Zepto are adopting distinct strategies. Amazon personalizes recommendations, Zepto automates customer support, and Swiggy aims for a future where apps are optional, with AI agents handling transactions directly. This signals a significant shift in how consumers will shop.
US stock market surging big today: What’s fueling Dow Jones, S&P 500 and Nasdaq gains right now? Amazon, Nvidia and Magnificent Seven stocks power rally
US stock market surging big today: The Dow Jones Industrial Average jumped 120 points to 49,515, while the S&P 500 rose 0.57% to 6,900 and the Nasdaq surged 0.85% to 22,875 in a strong US stock market rally today. Investors reacted to the Supreme Court blocking major Trump tariffs. Amazon stock gained over 2%. Nvidia stock climbed more than 1%. The Magnificent Seven stocks led gains as lower trade risk boosted tech and retail shares.
Dow Jones crashes today: why is Dow down today despite the tariff ruling? S&P 500 and Nasdaq outperform on tech rebound
Dow Jones crashed 104.34 points to 49,290.82 today as U.S. GDP growth cratered to 1.4%. This massive economic miss stalled the blue-chip index. Meanwhile, the Nasdaq rose 0.41% after the Supreme Court struck down Trump’s tariffs. Tech stocks like Amazon jumped 2% on the news. However, the Dow fell because of a 1% growth hit from the government shutdown. Sticky 3% inflation also pressures the Fed to keep rates high.
Amazon tweaks seller rates as festival sales end
Amazon India has raised its warehouse storage fee by Rs 5 to Rs 50 per cubic foot monthly. In addition, it will no longer refund sellers the closing fee on returned orders. The adjustments, following festive sales and a recent referral fee cut, will take effect from November 15 2025, impacting seller costs.
Target to end 12-year price match policy with Amazon and Walmart by July 28
Target will end its price match policy with stores like Walmart and Amazon on July 28, 2025. This policy allowed shoppers to match prices with competitors. Target will now focus on everyday low prices and Target Circle deals. After July 28, Target will only match prices within its own stores and website.
FDA recall hits popular deodorant brand — millions in New Jersey and US may be using it right now
The FDA has issued a recall for several Power Stick roll-on deodorants, including 'For Her,' 'Spring Fresh,' and 'Original Nourishing,' sold at retailers like Walmart, Dollar Tree, and Amazon. This action was taken due to potential health risks associated with the products. Consumers are advised to check the lot numbers on their deodorants and return affected items for a refund.
San Jose woman drowns in Amazon packages owing to Chinese seller fraud
A woman in San Jose faced a strange situation. She received hundreds of unwanted Amazon packages. These packages contained car seat covers. A Chinese seller used her address as a return location. Amazon initially did not help her. After media intervention, Amazon removed the packages. The company promised to prevent such incidents. The product is now unavailable on Amazon.
Amazon Prime Day 2025: What is in best deal price for early access and official sale
Amazon Prime Day 2025 is coming soon. The sale will run for four days, starting July 8. Early deals are already available on many products. Prime members will get exclusive access to deals. Discounts are available across electronics, home goods, and more. Amazon's standard return policy will apply. Sign up for a Prime trial to enjoy the savings.
Who is receiving Amazon refunds dating back to 2018, amid lawsuit and $1.1 Billion charge?
Amazon is issuing refunds for unresolved returns, affecting a small group of U.S. customers. The move follows an internal review and a class-action lawsuit. One-time charges and consumer reports highlight the financial and reputational stakes for the e-commerce giant.
Certification agency raids Amazon, Flipkart warehouses, seizes thousands of products
This operation is part of a broader nationwide drive by BIS to enforce quality standards. In the past month, similar raids were conducted in multiple locations, including Delhi, Gurugram, Faridabad, Lucknow, and Sriperumbudur.
US tech firms dominate H-1B approvals as Trump sends mixed signals on visas
Google, Microsoft, Meta, and Tesla were among the largest sponsors of H-1B visas in 2025, underscoring the tech sector’s dependence on skilled professionals from overseas. The Trump administration remains divided on the visa program. While the president’s homeland security adviser, Stephen Miller, has called for stricter restrictions, Tesla chief executive officer Elon Musk has advocated for its continuation.
Gaining customers’ trust vital for ecommerce: Pralhad Joshi
The government believes that consumers' confidence and ability to make educated decisions are just as important as the amazing opportunities presented by the digital revolution, said Consumer Affairs Minister Pralhad Joshi at Amazon's flagship annual summit, Amazon Smbhav. He added that ecommerce platforms must win over customers' trust and confidence.
Pet Cat jumps into Amazon Return Box, found miles away in California
A cat found accidentally in an Amazon return box reunited with the parents. It traveled all the way from Utah to California before being reunited with the parents, all in a week.
ONDC to publish dispute resolution draft
Open Network for Digital Commerce will seek stakeholder feedback on framework in 2 weeks.
Consumer complaints may surge 20% in season of ecommerce sales
Data shows that share of ecommerce in overall grievances stood higher than telecom and banking.
For Amazon sellers, road to Europe is via Estonia
Estonia launched e-Residency — a government issued digital identity that allows entrepreneurs from anywhere in the world to set up and run location-independent business — in 2014.
How a 21-year-old Delhi hotel management graduate duped Amazon of Rs 50 lakh
A 21-year-old hotel management graduate Shivam Chopra duped Amazon using pre-activated SIM cards and fake addresses.
Resolve consumer concerns or leave: Amazon to vendors
All India Online Vendors Association (AIOVA), a body of over 2,000 online sellers, said the tough stance could impact several genuine sellers because of shortcomings in Amazon's seller performance and monitoring procedure.
Woman cons Amazon of Rs 70 lakh, arrested
The woman claimed refunds worth lakhs of rupees from Amazon for the delivered products after returning their inexpensive duplicates.
Flipkart modifies return policy that had appeared to restrict refunds on popular items
Language used on the site last week suggested that returns policy would only allow replacements in categories likes books, fashion and others in the event of defects, ruling out refunds.
Flipkart tightens return policy, will now be choosy with refunds
The country’s largest ecommerce marketplace no longer offers refunds on popular products such as mobile accessories, personal care appliances.
Now, Amazon India launches store for used and refurbished gadgets
Along with smartphones, the e-commerce major is also offering refurbished tablets and laptops with a minimum warranty of 6 months.
Load More
