AI CAPABILITIES IN GCCS
Iran conflict and global risks slow GCC expansion in India
Global geopolitical tensions are slowing new technology centre openings in India, with a dip in brownfield expansions due to macro uncertainty. Despite this, the overall value of India's GCC ecosystem is rising, driven by new capabilities in AI and product engineering, indicating a dual structure of insourcing and outsourcing.
Volatile geopolitics slows GCC in March
Global geopolitical tensions are impacting new technology center openings in India. While the number of new centers slowed, existing ones are expanding. Experts predict continued growth in greenfield centers if uncertainties ease. The GCC ecosystem is steadily rising, driven by new capabilities in AI and product engineering.
Over 30 GCCs brought in Rs 12,500 crore to Karnataka in 2025, says IT/BT minister Priyank Kharge
Firms like SAP and Google have led this inflow of investment. The state is now focussing on structured global pathways and outcome-driven partnerships across AI and deeptech sectors.
India's FDI plan for ecommerce; Tata charges up iPhone biz
India is planning to allow FDI in inventory-based ecommerce exclusively for exports. This and more in today's ETtech Top 5.
AMS to expand Pune GCC; plans over 400 professionals by 2026-end
Global talent partner AMS is expanding its Pune Global Capability Centre. The centre will grow to over 400 professionals by the end of 2026. This expansion supports increasing demand from international markets. India is a leading destination for Global Capability Centres. The Pune centre will focus on client services delivery and analytics.
Ability to integrate AI into decision-making is fast becoming a critical performance indicator: Randstad Digital's Graig Paglieri
AI has become a core part of business strategy, with nearly 90% of technologists in India now expected to use it in their roles, according to Randstad Digital chief executive Graig Paglieri. Companies are embedding AI into daily operations and linking its use to measurable outcomes like productivity and cost efficiency.
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Former General Catalyst partner Priya Mohan joins JoulesToWatts as COO
Priya Mohan, former General Catalyst partner, has joined JoulesToWatts as chief operating officer. She will lead full lifecycle of J2W’s AI implementation across strategy, execution, and delivery. With over two decades of experience, she aims to bridge gaps in enterprise AI adoption. The company works with GCCs and Fortune 500 firms across sectors.
India’s office vacancy drops to 13.85% in Q4FY26, lowest since pandemic amid strong leasing demand
Office vacancy in India's top cities has reached its lowest point since the pandemic. This is due to companies returning to offices and Global Capability Centres continuing to lease space. Vacancy levels have declined significantly, reflecting strong demand for quality office spaces. Rental growth is also accelerating across major markets.
Layoffs hit tech, GCCs; Startups rewrite summer rules
Happy Wednesday! Tech and GCC talent are facing more layoffs as they move up the value chain and integrate into global operations. This and more in today’s ETtech Morning Dispatch.
Moving up the value chain proves costly as tech majors and GCCs slash jobs
Global layoffs are intensifying across large tech firms and global capability centres in India, as companies like Oracle, Cisco, Amazon and Meta trim headcounts amid AI-driven strategies. Having moved from offshore support to core global roles, Indian workers are now more exposed to strategic restructuring and AI-led workforce changes.
RMZ to invest USD 35bn to build digital infra, housing, commercial projects, exploring IPO
Realty firm RMZ on Monday said it plans to invest USD 35 billion over the next five years to develop data centres, AI factories, commercial assets and housing projects and is also considering launching an Initial Public Offering (IPO).
Demand for senior technology leaders in India is bucking a slowdown in broader tech hiring
As per experts, many MNCs are considering shifting global tech positions to India, mostly to their GCCs. Ratna Gupta, senior partner, ABC Consultants, said the uptick in tech leadership hiring is strong, especially over the last two–three quarters in comparison to the first half of FY25 when companies were relatively cautious. There is an about 20% increase in mandates at the director, vice-president and higher levels, she said. “Quite a few country heads for GCCs are also coming in.”
Tech job openings fall 8% in April as AI replaces headcount
India’s tech sector had 256,000 active job openings in April 2022—thanks to the post-pandemic surge in IT services--and accounted for 83% of all hiring in the country.
Foreign firms lease record 9.1 mn sq ft office space in Jan-Mar to set up GCCs in India: CBRE
Foreign companies leased a record 9.1 million square feet of office space in India's top nine cities last quarter. This surge was driven by the establishment of Global Capability Centres. Overall office space demand rose five percent. Bengaluru, Delhi-NCR, and Mumbai led the leasing activity. This trend indicates India's growing importance as a global hub for complex business functions.
Indian flexible workspace sector crosses 100 mn sq ft; eyes $10 bn valuation by 2028
India's flexible workspace sector has surpassed 100 million sq ft. It is projected to reach a $9-10 billion valuation by 2028. Operators are now focusing on profitability. Enterprise and Global Capability Centre demand is driving growth. Deal sizes are increasing significantly. This marks a new phase for the industry.
India’s semiconductor dream: The stars may finally be aligning
To succeed in semiconductors, India needs to cultivate a distinct semiconductor identity—one that combines world-class design talent with packaging scale, specialty manufacturing, advanced integration, and disciplined industrial clusters.
How GCCs are boosting demand for premium office spaces
India's office market is transforming. Global Capability Centers are expanding, driving demand for premium, sustainable office spaces. Companies are embracing flexible and managed office solutions, moving towards capital-light models. This trend is also reaching Tier-2 and Tier-3 cities, supporting hybrid work and reverse migration.
Deccan AI raises $25 million from A91 Partners, SIG, Prosus Ventures, eyes enterprise customers
Deccan AI has raised $25 million in a round led by growth equity firm A91 Partners, with participation from Susquehanna International Group (SIG) and Prosus Ventures, as it doubles down on building high-accuracy AI systems for enterprises and frontier model labs, the company's founder Rukesh Reddy told ET.
India’s Grade A office boom & rapid AI adoption expose resilience gap for commercial real estate landlords
India's office market is booming, fueled by Global Capability Centres and AI. However, buildings struggle to keep pace with demands for constant connectivity and high performance. This infrastructure gap threatens business continuity and tenant experience. Landlords must prioritize digital resilience and cybersecurity to attract top occupiers and protect asset value in this evolving landscape.
Govt crackdown on underage scrolling; UPI incentives decline
Happy Thursday! The government is debating social media restrictions for children in India. This and more in today’s ETtech Morning Dispatch.
Indian GCCs ditch DIY build-out model to team up with external companies
Nine out of ten global capability centres (GCCs) being set up in India today use external partners, a sharp reversal from just a few years ago when large multinationals built these centres on their own, industry experts said.
AI startups feel war impact; Sarvam eyes unicorn club
Happy Wednesday! War-led uncertainty and a weaker rupee are beginning to impact growth plans for Indian AI startups. This and more in today’s ETtech Morning Dispatch.
Swiggy hikes platform fee; Wispr Flow CEO on India biz, AI funding
Swiggy has raised its per-order platform fee, days after rival Zomato’s move. This and more in today's ETtech Top 5.
Nine in 10 women would consider transitioning into AI-focused roles with organisational support: Report
A new report reveals women are eager to enter AI roles, with nine in ten considering the shift. AI is accelerating career progression for many. Despite India's strong STEM graduate pipeline, women are underrepresented in senior tech positions. The report suggests AI can bridge this gap if organizations intentionally integrate women into AI transformations.
Indian GCC talent taking up global leadership positions at a faster clip
Global capability centres (GCCs) in India are moving up the corporate ladder, with nearly 20% of such centres enjoying real strategic authority, up from just 5% a decade ago, according to data from ANSR and Deloitte India. The number of global leadership roles based in India has zoomed to over 6,500 from just 115 in 2015 and is poised to reach 30,000 by 2030 with AI expected to boost the trend, industry estimates suggest.
Embassy REIT bets on growth amid debt, leasing strength: Amit Shetty
Embassy Office Parks REIT raised ₹9,800 crore debt at low rates, targeting growth and refinancing. Strong leasing, embedded redevelopment, and GCC demand support a 50% NOI upside, while disciplined acquisitions and capital recycling aim to sustain long-term returns despite concentration risks.
Study abroad rethink: Indian students return home as visa hurdles, job uncertainty and rising costs reshape plans
Indian students are increasingly returning home after studying abroad. Visa policies in countries like the US and UK have become uncertain. Rising living costs and fewer job prospects are major concerns. Many students are now reconsidering their overseas education plans, opting for shorter courses or exploring alternative destinations.
Jio's IPO prep; Nazara Technologies' fresh bets
Reliance Industries has roped in 17 top banks for the planned Jio Platforms IPO. This and more in today's ETtech Top 5.
Rising component cost to keep hardware prices elevated in near term, Lenovo executive says
Shortages of key components such as memory chips are pushing up costs across the artificial intelligence computing ecosystem globally and are likely to keep hardware prices elevated in the near term, a senior executive at Chinese technology company Lenovo said.
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