WORKPLACE AUTOMATION
AI to reshape India's office space demand, workforce seen at 48 million by 2030: Report
AI is expected to change the nature of India's office space demand rather than reduce it, with the country's office-using workforce projected to grow from around 38 million in 2025 to 48 million by 2030, according to a study by Cushman & Wakefield.
The changing C-suite: How finance and HR leaders are driving business transformation
CFOs and CHROs are moving beyond traditional responsibilities to become strategic business partners. The discussion explores how finance and HR leaders are navigating uncertainty, driving technology adoption, building organisational resilience and aligning financial and people strategies with sustainable growth.
China's robot makers have mastered the moves. Now comes the race for brains
The shift is fuelling an investment boom in embodied AI, a field focused on software that allows robots to understand their surroundings, learn unfamiliar tasks and adapt without having to be programmed for every job.
Not Just AI: How soft skills are becoming key to getting hired
As artificial intelligence transforms workplaces, the significance of soft skills is on the rise. Key skills like communication, critical thinking, and teamwork are essential for job seekers. Universities must adapt by creating experiential learning experiences that foster these abilities. Students can enhance their employability through group projects and internships, ensuring a well-rounded skill set that combines technical acumen with interpersonal strengths.
Redefining corporate leadership and enterprise growth with CFOs and CHROs
The role of CFOs and CHROs is shifting from basic management to high-level strategy. Today’s business leaders need to stay flexible and bridge the gap between their workforce’s potential and smart financial decision-making to drive real, lasting growth.
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Why corporate reskilling needs to move beyond training courses
Companies are spending more on employee training as job requirements change, but course completion alone cannot prepare a workforce for new ways of working. Reskilling is becoming a business priority that affects job design, internal mobility, productivity, and how organisations develop talent.
Cognizant signs five-year large deal with Europe's EBRD
While the financial terms were not disclosed, two people privy to the matter told ET that the deal was estimated to be in the range of $100-150 million, generating annual revenue of $26-40 million for Cognizant. “The deal is a new one,” one of them said.
AI could change how young employees start their careers in India: IIT Madras Paper
Artificial intelligence (AI) could reshape entry-level jobs in India by automating routine tasks and changing the responsibilities of junior employees, even when their entire roles are not eliminated, according to a white paper by the Centre for Responsible AI (CeRAI) at IIT Madras.
India’s GCCs to add 1-1.4 million jobs by 2031: Report
India's global capability centres, or GCCs, are projected to add 1–1.4 million net jobs by 2031. The employment in these centres is anticipated to grow to 3.3–3.7 million, significantly increasing office space demand. While AI is expected to reshape workforce composition, it will coexist with job growth and office space requirements. Existing centres will account for most workforce additions, with new GCC setups primarily located in tier-1 cities.
She studied English literature before founding Anthropic. Daniela Amodei's unusual journey to one of the richest AI professional with net worth of $15 billion
Daniela Amodei, the co-founder and president of Anthropic, studied English literature at the University of California, Santa Cruz before building a career in recruiting, risk management and AI safety. After working at Stripe and OpenAI, she co-founded Anthropic in 2021 with her brother, Dario Amodei, and other former OpenAI employees.
Zoom wants AI agents to do the work that follows the meeting
Zoom has introduced a new AI platform that converts business conversations into tasks, enhancing productivity. This platform integrates data from meetings, calls, and chats to provide valuable context. The new features allow users to access meeting summaries and automate workflows across various applications.
London professional thought learning AI would help his career but the plan backfired: What is 'AI brain fry' and how to stay safe from it
A London-based lawyer who started to learn AI to future-proof his career found himself exhausted by the constant release of new models and the pressure to keep up with them. His experience highlights ‘AI brain fry’, a form of mental fatigue linked to intensive AI use, monitoring multiple tools and checking their output. Research suggests the strain can affect concentration, decision-making and work accuracy.
AI agents are only as good as the personal information you share, and that raises privacy concerns
Many have welcomed AI agents into their online lives, and raved about how personalized assistants like Muse can handle everyday tasks with ease - from snagging a dinner reservation or planning a trip, to organizing email inboxes. But like other AI bots, the agents are only as good as the information they have access to. They perform better the more they know about a user - and perhaps also that person's friends, family and even colleagues. That raises privacy concerns.
When Developing an AI Strategy, Beware the Urgency Trap
There’s a consistent pattern in failed or underperforming AI initiatives. Business leaders tend to frame AI through the lens of what they see as the most urgent problems—bottlenecks in productivity, rising costs, slow decision-making, or inefficiencies in workflows. This focus on urgent and immediate challenges may be why AI initiatives start fast and generate excitement, but ultimately fail to transform organizations in meaningful or lasting ways. To avoid this “urgency trap,” leaders can take three actions to avoid employing AI as a quick fix and instead use it as a tool for long-term value creation: 1) prioritize clarity of purpose, 2) resist the urgency bias, and 3) focus on advancing the company’s vision.
How AI is changing jobs, workforce skills, and what employers need to rethink?
AI is changing more than the tasks employees perform. It is reshaping how jobs are structured, which skills employers value, and how responsibility is divided between people and intelligent systems. For businesses, the next phase of adoption will depend on redesigning roles and preparing employees to work effectively alongside AI.
Bridging continents: The University of Western Australia brings world-class postgraduate programmes to India
In an exciting development, the University of Western Australia is opening new campuses in Mumbai and Chennai, focusing on postgraduate education. This program is designed specifically to equip professionals with crucial skills required for a future shaped by artificial intelligence. The Master of Information Technology allows tech graduates to thrive in changing digital environments, whereas the Master of Business Administration nurtures strategic business leaders.
Suzlon investing Rs 550 crore to set up 3 AI-powered wind blade factories in Gujarat, Karnataka, Tamil Nadu
Suzlon Group plans to invest Rs 550 crore in three new AI-powered blade factories across India. These facilities will enhance production capabilities and meet rising domestic wind industry demands. Two factories will be located in Gujarat and Karnataka, while the third will be in Tamil Nadu.
Meet Akshat Kannan and William Zhang, college dropouts who launched AI startup Zeroset, here's how it emerged with $5.2 million in funding
The company's first product, Nebula, collects information form workplace software and tracks how tasks, decision and activities change over time. Zeroset aims to help AI agents understand the steps involved in a task, rather than simply search through company documents for answers.
Trump's bid to curb techies may end up benefiting India
Trump’s tightening of H-1B and PERM rules could hurt Indian IT companies in the short term but may also accelerate the shift of more US technology work to India, former HCLTech CEO Vineet Nayar argues. The bigger opportunity would be for Indian firms to move beyond manpower-heavy outsourcing towards higher-value work in AI, product engineering, cybersecurity and technology ownership.
Future of Knowledge Work: Why AI skills are becoming essential beyond the IT department
As AI enters non-technology roles, employers are beginning to rethink what makes a professional valuable. The challenge is defining the skills that matter before the job itself changes.
Gen X could be your biggest 'workforce advantage' not 'forgotten generation' - Here’s how employers can re-engage them
Generation X employees, born between 1965 and 1980, form a crucial part of the workforce today. While they are loyal and experienced, many feel undervalued and disengaged in their roles. Employers have an opportunity to enhance job satisfaction through recognition and meaningful engagements. Providing mentorship and promoting well-being can help improve their overall work experience. Companies must acknowledge the importance of Gen X contributions to not overlook their potential benefits.
Addverb moves beyond warehouses, sees semiconductors as next big robotics opportunity
As semiconductor facilities become more sophisticated, Addverb sees demand for systems that can move, store and retrieve components with greater precision and traceability.
Apple Pay lands in India; Google executive on AI's next big hurdle
Apple Pay has finally arrived in India, giving iPhone users a new way to make payments. This and more in today’s ETtech Top 5.
Microsoft integrates Word, Excel deeper into Copilot
On the billing side, a Copilot subscription for $30 per user per month provides access to basic AI features, such as data analysis or document drafting. "That is the AI that you should give to everyone" in your company, Andreou said.
Microsoft abandons personal AI chatbot race with Copilot reboot
The result of a six-month engineering effort, the latest iteration of the assistant has absorbed the separate version for home use, adopting some of its slick design features, and casting aside the marketing that sought to position the company as a builder of personal AI.
70% of India’s GCCs are stuck in AI pilot mode, says report
India's Global Capability Centres are transitioning to focus on creating measurable business outcomes with AI technology. Currently, many centres are still at the pilot stage of implementation without successful transitions. The report indicates that real-world complexities are causing challenges in scaling AI projects effectively.
Zoho brings AI to everyday work with Zia Chat, adds seven vertical SaaS offerings
The company said Zia Chat brings together information in business applications with the capabilities of AI models, allowing users to ask questions, prepare documents and initiate tasks through a conversation.
Don’t Let AI Destroy the Skills That Make Your Company Competitive
Artificial intelligence is often promoted as a force multiplier for organizations, but used carelessly it can erode the very capabilities that make firms competitive. As AI tools become embedded in everyday workflows, employees may rely on them instead of developing judgment, organizations may bury important decisions inside opaque systems, and social interactions that build trust and shared understanding may weaken. This article describes these three risks and shows how companies can respond by protecting critical human skills, preserving decision-making structures, and deliberately rebuilding collaborative spaces. AI should augment organizational intelligence—not replace the human capabilities on which long-term performance depends.
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