WHATSAPP USER COMPLAINTS
Government giving Rs 8,000 as diwali bonus? PIB responds to viral claim
The Press Information Bureau issued a warning about fraudulent WhatsApp messages claiming an Rs 8,000 Diwali bonus. These messages ask recipients to click on links to access a fake payment website. The messages aim to collect personal information and trick users into unauthorized transactions. Citizens are advised to verify such claims through official government websites and not to respond to suspicious messages.
Rhode Island sues Meta over alleged tolerance for scam advertising
The suit, filed by Rhode Island Attorney General Peter Neronha in Providence Superior Court, accuses Meta of unlawfully profiting from and participating in the creation of billions of dollars in scam advertising - even as it assured its billions of users that it was working diligently to protect them.
Meta employees confirm in internal communications of alleged bias against Lula in Brazilian elections, reports newspaper
Meta's employees confirmed in an internal communication that the company had restricited Brazilian President Luiz Inácio Lula da Silva’s accounts during the Brazilian elections. The development followed Brazil's top electoral court ruling that the tech company must ensure equal treatment of the presidential candidates ahead of the October 25 runoff elections. The ruling had come after Lula filed a complaint accusing Meta of restrictions in favour of opposition candidate Flavio Bolsonaro.
Wife, daughter and son waited in a car in snowfall at minus 4 degrees after the booked Gulmarg hotel was missing, MakeMyTrip ordered to pay Rs 48,775
A consumer commission in Gurdaspur has ordered MakeMyTrip to pay Rs 48,775 to an advocate whose family says the Srinagar and Gulmarg hotels they booked online could not be found, leaving them to spend a night in their car in the snow.
Bengaluru CEO spends Rs 2700 to fix broken footpath himself. IIT Madras alumnus says repeated complaints went unanswered
Bengaluru CEO and IIT Madras alumnus Siddharth Dialani took matters into his own hands to address a hazardous footpath that posed a risk to public safety. After reporting the issue to local authorities with no action taken, he decided to cover the repair costs himself. His actions shed light on the persistent struggles urban citizens encounter when dealing with civic responsibilities.
WhatsApp down? What we know about the latest outage as users report videos and photos getting stuck
WhatsApp users globally faced challenges when attempting to send multimedia files, with reports flooding in from regions including India and the UK. While text messaging continued to function, images, videos, stickers, and GIFs encountered persistent upload issues. Efforts to troubleshoot the problem offered no relief, leaving many users frustrated by the disruption of their multimedia sharing experience.
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Several WhatsApp users say their accounts 'put under review'
WhatsApp accounts in India and other regions faced a 24-hour review period. Users reported being blocked from all app features without prior notification. The app displayed a message indicating activity and device information checks. Affected users expressed frustration and sought urgent assistance on social media platforms. WhatsApp has not yet provided an immediate response to these widespread account issues.
BMC launches 'Pothole QuickFix' app, WhatsApp chatbot to tackle Mumbai's pothole problem
Brihanmumbai Municipal Corporation introduces a new app and WhatsApp service. Citizens can now report potholes easily. The 'Pothole QuickFix' app replaces the older version. WhatsApp users can connect with BMC's chatbot. Complaints will be addressed within 48 hours. Senior officials will handle delays. The initiative aims to improve road conditions during the monsoon. Citizens can reopen complaints if unsatisfied.
WhatsApp monitors fraudulent activities, scams; bans 9.96 million Indian accounts
According to WhatsApp, even before receiving user complaints, the Meta-owned messaging app banned 1.32 million accounts. This, it said, demonstrated its AI-driven abuse detection system
WhatsApp web faces global outage, users unable to connect
According to Downdetector, the online website performance monitoring tool, around 57% of WhatsApp users have reported issues with the web version, while 35% have faced problems with the app.
WhatsApp banned record 71 lakh accounts in India in Nov 2023
Meta-owned WhatsApp banned a record over 71 lakh bad accounts in India in the month of November 2023, in compliance with the new IT Rules 2021, the company said on Monday.
WhatsApp bans over 75 lakh bad accounts in India in October
The most popular messaging platform, which has over 500 million users in the country, received another record 9,063 complaint reports in October in the country, and the records "actioned" were 12.
WhatsApp bans over 74 lakh bad accounts in India in August
In the month of August, the company banned 7,420,748 accounts. About 3,506,905 of these accounts were proactively banned before any reports from users, WhatsApp said in its monthly compliance report.
WhatsApp bans record 7.4 million accounts in April
WhatsApp's user-safety report contains details of the complaints received and the corresponding action it has taken, as well as its own preventive actions to combat abuse on the platform.
Facebook took action on about 45% of users' complaints in March
The social media platform took action on less than one-fourth of grievances in cases where users have objected to the content which they claimed was showing them in nudity or partial nudity or in a sexual act.
WhatsApp bans over 4.7 million accounts in March; says all three GAC orders complied with
The platform disclosed it complied with all three orders received from the newly-constituted Grievance Appellate Committee, between March 1-31, 2023. It, however, did not give further details on this.
WhatsApp bans record 45 lakh accounts in India in February
Meta-owned WhatsApp banned a record over 45 lakh bad accounts in India in the month of February, in compliance with the new IT Rules 2021, the company informed on Saturday.
WhatsApp banned 2.9 million accounts in India in January
Between January 1 and January 31, "2,918,000 WhatsApp accounts were banned. 1,038,000 of these accounts were proactively banned, before any reports from users," the company said in its monthly compliance report.
WhatsApp bans over 37 lakh accounts in November; up almost 60% from October
Of the total accounts banned in November, WhatsApp said almost 10 lakh accounts were proactively banned which means it was done before any reports from users.
WhatsApp experiences outage , netizens flood Twitter with memes
Netizens coped with the tech glitch through some good ol' humour.
WhatsApp bans over 23 lakh Indian accounts in August
Meta-owned WhatsApp on Saturday said it banned over 23 lakh accounts in India in the month of August in compliance with the new IT Rules, 2021.
WhatsApp bans over 23.8 lakh Indian accounts in July
Over 22 lakh Indian accounts were banned by WhatsApp in June on the basis of complaints received via its grievance redressal channel and through its own mechanism to detect violations.
WhatsApp bans 18 lakh Indian accounts in March
The new IT rules — which came into effect last year — require large digital platforms (with over 50 lakh users) to publish compliance reports every month, mentioning the details of complaints received and action taken.
WhatsApp banned 2 million accounts in India in October
WhatsApp banned about 2.07 million accounts in India in the month of October, mainly on the basis of technology tools deployed to prevent harmful behavior and a few accounts on user complaints.
WhatsApp banned over 2.2 million Indian accounts in September
In accordance with India IT Rules 2021, WhatsApp has published its fourth monthly report for September 1-30. It banned 2,209,000 accounts and received 560 grievance reports during this period.
Meesho files criminal complaints against fraudulent users
"Complaints have been filed in both Kolkata and Bangalore, as it was found to have appropriate jurisdiction, based on our internal analysis," Meesho wrote in a blog post.
WhatsApp faces EU consumer complaint over privacy update
The European Consumer Organisation, or BEUC, filed a complaint Monday over the way WhatsApp has brought in changes to its terms of service and privacy policy, saying they aren't transparent or easily understood by users.
Antitrust allegations against Facebook's WhatsApp in India
The complaint comes at a time when WhatsApp is working to launch its payments platform in India.
Pegasus: A spyware that leaves no trace
The Israeli technology firm that developed Pegasus reveals the extent to which the spyware can collect data.
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