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US aviation shutdown: 20,000 flights hit as FAA's ageing technology faces a fresh test after suspected router failure
A nearly five-hour shutdown of the US aviation system that disrupted more than 20,000 flights may have been triggered by a faulty router or installation error during L3Harris maintenance work, according to US officials. The incident has renewed scrutiny of the FAA’s ageing communications infrastructure, with authorities still investigating the root cause while accelerating plans to replace decades-old systems.
Before you accept that flight credit after the ground stop, read this: Rebooking could cost you your refund
Passengers faced significant disruptions due to the FAA's ground stop on November 13th as cancellations increased. Airlines implemented travel waivers allowing customers to modify travel plans without fees, but refunds are often overlooked. Individuals may qualify for full refunds if flights are canceled or substantially changed by airlines, regardless of the situation. It is essential for passengers to know their rights before accepting flight credits or cancelling bookings.
Who will get the kill switch? India satcom showdown intensifies
Two big battles are raging as India's commercial satcom business gets ready to launch. One is for customers, market share and the lucrative business of connecting places beyond the reach of fibre and mobile towers. The other is for control over the infrastructure carrying India's communications traffic, and the 'kill switch'.
PM Modi summons telecom secretary over website takedowns, sources say
Prime Minister Narendra Modi's office has summoned Telecom Secretary Amit Agrawal in response to concerns regarding fraudulent court orders. These orders, which improperly called for the blocking of 129 betting websites, have prompted the telecoms ministry to launch an internal investigation, while local police are probing potential forgery.
TRAI crackdown on spam: Over 1.24 lakh mobile connections barred or disconnected in Jul-Sep
TRAI enforced strict regulations against over 1.24 lakh telecom resources for violating unsolicited commercial communications rules. The regulator responded to 15.29 lakh complaints, classifying 7.23 lakh as actionable during the quarter. It blocked 3,725 SMS headers and blacklisted 374 entities from obtaining telecom resources for one year.
Stock picks of the week: 6 stocks with consistent score improvement and upside potential of up to 28% in 1 year, according to analysts
It is not time yet to abandon the discipline that got you through the bad patch which the market has seen in the last over two years. So, get sound companies on a watchlist and keep a close eye on two key global factors.
The Microsoft trap: One outage can bring the business world tumbling down
Microsoft outage: The digital transformation that promised uninterrupted productivity has also created new points of systemic vulnerability. A world that has moved its offices, correspondence, records and increasingly its decision-making into the cloud cannot afford to discover that its business continuity depends on a single provider keeping its servers running.
ET Exclusive | Sunil Mittal’s next big bets: AI, cloud, space telecom and a billion Airtel users
Sunil Mittal reflects on the Bharti Group's journey and outlines future plans during his 50-year entrepreneurial journey. He emphasizes the importance of succession plans and bold investments to ensure growth. Airtel aims to expand into financial services and improve digital infrastructure while keeping cash flow strong. The competitive landscape in telecom presents both challenges and opportunities that Mittal acknowledges.
Desible.ai raises Rs 32 crore in round led by Prime Venture Partners
Founded in 2025 by Uttam Tiwari and Omkar Raikar, Desible.ai is building an AI-powered workflow orchestration platform that helps financial institutions automate customer engagement, servicing, collections, and compliance-related processes. The company started with voice-based automation and is expanding its platform to channels such as WhatsApp, SMS, and email.
Meta fined by UK regulator over repeated inaccuracies in WhatsApp Business data
Britain's media regulator, Ofcom, has slapped Meta with a £450,000 fine due to consistent misinformation regarding WhatsApp Business. This penalty ensued after 11 months of erroneous data that contravened five statutory requirements under the communications act. However, Meta's cooperation and acceptance of liability led to a reduced fine. The company is also grappling with separate legal hurdles concerning Ofcom's information requests tied to online safety regulations.
Five IndiaAI empanelled companies ineligible for new compute bid
CDAC requires bidders to own, lease or operate a Tier-III, Rated-3 or higher data centre in India. Bidders must also hold the required ISO certifications and operate a network operations and security operations centre in India.
India blocked 129 betting websites on basis of fake high court orders: Report
India's government ordered internet providers to block 129 betting websites based on fraudulent high court orders. Investigations have been initiated after it was revealed that these court orders were fake. The Rajasthan and Allahabad High Courts confirmed that the supposed orders did not exist in their records. Concerns about the authenticity of legal documents are growing due to technology advancements.
WhatsApp to double down on financial services, AI: CEO Kunal Shah
WhatsApp is implementing new strategies aimed at improving user experience by making communication features more intuitive for seamless navigation. The initiative includes streamlining financial transactions, so users won’t have to navigate out of the app. Kunal Shah is also looking to harness artificial intelligence for better schedule management. Collaborations with telecom and payment services may elevate these functions. Importantly, user privacy is safeguarded, maintaining end-to-end encryption on all communications.
FIIs are back with a bang but why are stocks from only 2 sectors their favourites?
Recently, foreign institutional investors have rekindled their enthusiasm for Indian equities, with significant investments particularly in technology and telecom sectors. Since mid-October, they've pumped $8.2 billion into the market, reversing prior selling trends. However, the financial services sector continues to struggle with considerable outflows, highlighting a trend of selective investments, while sectors like financials and FMCG are still under pressure.
TRAI sets port charge ceilings for IP-based interconnection, effective Jan 2027
TRAI has capped annual charges for telecom IP interconnection ports at ₹5.6 lakh for 1 Gbps and ₹42.3 lakh for 10 Gbps, effective January 1, 2027. The ceilings apply across fixed-line, mobile and long-distance services, with operators free to negotiate lower rates.
Government plans to empower TRAI to penalise telecom operators flouting rules
The government is addressing issues related to Trai's authority to penalise telecom operators for violating rules. Complaints about pesky calls and SMS have surged, reaching over 20.75 lakh in just the first half of this year. Although complaints have increased significantly, disconnections of telecom resources misused for such communications have decreased. Meanwhile, the number of blacklisted entities involved in this issue has risen continuously over the last few years.
TRAI moots satellite network-as-a-service model, bars infra providers from directly serving users
TRAI has recommended a new framework for satellite communications, which includes authorising satellite network providers. These providers can offer infrastructure and capacity services to eligible telecom operators without directly serving consumers. The framework also enables potential direct-to-device connectivity using satellite and terrestrial mobile spectrum. Authorised providers will have an authorisation period of up to 20 years, with possible renewal.
TRAI's new Network Anubhav platform to map real-world network speeds, call quality
The Telecom Regulatory Authority of India recently introduced the Network Anubhav Platform for consumers. This new platform allows users to compare mobile and broadband networks based on location and performance. Consumers can view network tests, filter results, and make informed choices about service providers.
Telcos to face up to Rs 20 lakh fine per quarter per circle for complaint redressal lapses
Telecom Regulatory Authority of India has introduced new rules for telecom operators and internet providers to enhance complaint redressal. These providers will face penalties up to Rs 20 lakh if they fail to resolve consumer complaints quickly. The rules require complaint centres to operate 24 hours with human representatives available for assistance. Consumers will now have a shorter time frame of 15 days to appeal complaint resolutions.
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