SPOTIFY AI PERSONA BADGE
Companies want AI-powered customer service; EY says they need a bigger reset
Adopting artificial intelligence tools alone is insufficient for companies aiming to enhance customer service operations. They need to redesign their operating models and workforce capabilities, as highlighted in an EY report. Assessing existing operations and identifying gaps are crucial first steps in this transformation process. Additionally, integrating AI into existing systems is necessary to drive measurable business outcomes and improve customer experiences.
AI Can Measure How ESG Really Impacts the Bottom Line
Advances in large language models are making rigorous sustainability analysis dramatically faster and cheaper, allowing investors and other stakeholders to connect companies’ disclosed environmental and social risks directly to financialperformance in a matter of hours rather than weeks. Applying a simple methodology to ExxonMobil, the authors used AI to map sustainability-related issues to specific financial statement line items and estimate their impact on earnings and value, demonstrating both the promise and the limitations of AI-assisted analysis. As these capabilities become widely accessible, the competitive advantage long held by ESG ratings agencies, standard setters, and sustainable fund managers may erode, shifting attention from proprietary scores toward transparent assumptions and financial consequences. Human judgment remains essential to validate AI-generated outputs, but the broader trend is clear: sustainability analysis is becoming more democratized, financially grounded, and adaptable, with significant implications for how investors, regulators, and other institutions assess corporate performance and value creation.
India on right track in AI; firms moving from pilots to production: Oracle's Shailender Kumar
Indian businesses have shifted from AI pilot projects to widespread deployment, discovering tangible benefits. Cost, skills, and infrastructure remain obstacles that companies face in this transition. Oracle India is actively engaging with educational institutions to improve data science training and address skill gaps. Growing data centers are enhancing the country’s AI infrastructure and supporting business needs.
Bad AI cholesterol vs good AI cholesterol
The Magnificent 7 of Big Tech has recently experienced a staggering drop, losing over $1 trillion in collective market value. This decline is fueled by apprehensions regarding spending on artificial intelligence and rampant inflation. As challenges loom for AI investments—particularly in legal and borrowing contexts—investors must now navigate a landscape where distinguishing between thriving and failing AI projects is crucial.
OpenAI gets $11 billion funding at $1.25 trillion valuation: Report
OpenAI completed a substantial funding round, securing $11 billion to increase its valuation to $1.25 trillion. The funding was finalized after the company scaled back its initial plans for over $30 billion. Citing market conditions, OpenAI has encountered shifting investor sentiment toward AI investments and infrastructure costs. Additional funds, which may raise the total to $20 billion, are expected to close soon.
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Ramayana star Vivek Oberoi says he was once a ‘soft target' in Bollywood. Today, his networth is over Rs 1200 crore: ‘I was a persona non grata’
Vivek Oberoi became one of the most well-known leading actors of the 2000s, gaining fame with hit movies like Saathiya, Masti, and Shootout at Lokhandwala. Nevertheless, his career slowly declined as many of his later projects did not succeed at the box office.
OpenAI partners with Hacktron to find vulnerabilities in OpenAI's systems
OpenAI is teaming up with Hacktron to identify weaknesses in its systems. This collaboration aims to strengthen security measures by finding and fixing vulnerabilities. They are also increasing Hacktron’s access to OpenAI's technologies to ensure a thorough assessment. This is a critical step for OpenAI in enhancing its overall cybersecurity approach.
Delhi HC says 'Doosra' infringes Sourav Ganguly's personality rights but refuses to interfere with its screening
The Delhi High Court recognized that 'Doosra' seemingly infringes on Sourav Ganguly's personality rights. Justice Tejas Karia noted that the film commercially exploits Ganguly's identity, which raises legal issues. However, the court opted not to prevent the film's release, permitting its screening. Filmmakers must add a suitable disclaimer and submit a bank guarantee of Rs 2 crore. This case highlights the ongoing conflict between biographical film portrayals and individual rights.
Over half of consumers use AI for wellness, yet concerns over accuracy persist: McKinsey
More than half of consumers use artificial intelligence for wellness, yet 40 per cent of United States consumers worry its advice may be inaccurate, according to a McKinsey report.
Why Goldman Sachs, JPMorgan, Uber are restricting AI access for employees
Goldman Sachs recently restricted most of its employees from using Anthropic’s Claude Code and Microsoft’s GitHub coding tools,Bloomberg reported, citing an October internal guidance. The American investment banking company had earlier allowed employees across departments to experiment with these tools to automate routine tasks, analyse trading activity, and create content.
Karnataka to train 5,000 government school teachers in AI literacy under JanAI initiative
Chief Minister D.K. Shivakumar announced the programme at the Namma Shaale, Namma Javabdarievent at Vidhana Soudha on November 4. The 12-month initiative, scheduled to run from January to December 2027, will be implemented by the Head Held High Foundation in collaboration with the Department of School Education and Literacy.
AI Team of the Year: How high-performing AI teams are driving business innovation
The success of AI adoption significantly hinges on the expertise of the professionals implementing these technologies. Teams that blend technical proficiency with business acumen are essential to guarantee that AI applications align with operational requirements and performance benchmarks. Acknowledgment of their contributions becomes crucial, especially for projects that are pivotal to driving business results.
Delhi HC protects personality rights of actor Kriti Sanon
Kriti Sanon has gained interim relief from the Delhi High Court, which has ruled against the infringement of her personality rights. The court has ordered third parties to stop disseminating morphed or explicit content and impersonating her online. Additionally, online vendors must remove any merchandise that features her image or attributes. This legal action comes after her lawsuit, highlighting potential irreparable harm.
After taking voluntary buyout offer in Google and returning laptop, she ran 7 miles home. Her 2027 prediction and unusual career journey is intriguing
Former Google employee Kristin Furdak Smart, after a fulfilling decade with the company, opted for a voluntary exit program. Joining in 2007 and returning in 2017, she played a key role in numerous employee training initiatives. Celebrating her departure with an energetic seven-mile run home, she whimsically hinted at a potential comeback in 2027, showcasing her playful spirit and dedication to an active lifestyle.
Mahindra Scorpio N Edition One spotted: Check exterior, interiors, price, engine and more, see photos
Mahindra's Scorpio N Edition One has surfaced at a dealership with a black exterior, a redesigned horizontal grille and a distinctive wine-red cabin. The special edition appears to retain the SUV's existing petrol and diesel engine options, with manual and automatic gearbox choices. Its price and launch details are yet to be announced.
Carl Pei teases Nothing’s first AI-native product; says it 'couldn't have been an app'
Nothing will launch its first AI-native product in December with a focus on productivity. The chief executive, Carl Pei, provided limited details about the product’s functions. It is suggested that the product may help users capture conversations and take notes. Other companies are also exploring wearable AI devices that focus on companionship or productivity.
U.S. and Japanese Companies Struggle with Different Parts of AI Adoption—and Offer Different Lessons for Making It Work
Companies in both the U.S. and Japan are struggling to deploy AI, but often in very different ways. In the U.S., deployment is wide but shallow, meaning companies struggle to create real value with AI. In Japan, deployment has moved slowly, but where it has happened, it’s often deep and fruitful. Understanding what’s happening in both contexts offers important lessons for companies trying to develop an AI strategy and demonstrate ROI on their AI investments.
Why are companies restricting AI access to employees
Goldman Sachs, Uber, JPMorgan and Nvidia are some of the global firms that have restricted their employees’ usage of AI tools
IndiaAI Mission's three indigenous AI models target offline mobile access, secure use in critical sectors
Three indigenous artificial intelligence (AI) models launched under the Centre's IndiaAI Mission are being developed for applications ranging from offline access on mobile phones to secure use in critical sectors such as defence, cybersecurity and banking.
How businesses are using generative AI to create content at scale
The integration of generative AI into creative workflows is revolutionizing content production and innovation. Many Indian creators are witnessing enhanced business success and operational efficiency through these tools. Nonetheless, human intervention is vital to uphold brand consistency and quality in the final results. At the ET AI Awards 2027, outstanding organizations leveraging generative AI in their creative practices will be celebrated.
Decoded: Will AI agents outlast the hype?
Krish Ramineni, founder of AI note-taking company Fireflies.ai, said consumers were experimenting with applications ranging from shopping and price comparisons to booking flights and hotels, making restaurant reservations, managing bills and subscriptions, and seeking refunds.
IDBI Bank strike on November 2 and 3, 2026: Bank advises customers to use digital channels; removes fee on non-IDBI ATM withdrawals
IDBI Bank strike today: IDBI Bank employees initiated a two-day strike on November 2 and 3, 2026, opposing the sale of the bank's majority ownership. The proposed transaction involves transferring IDBI Bank's stake to Canadian investor Fairfax Financial Holdings. IDBI Bank has encouraged customers to utilise digital services and complete essential transactions before the strike. The United Forum of IDBI Officers & Employees mentioned intimidation from bank management against striking employees.
Cognizant sets up OpenAI Frontier Capability Group to help enterprises deploy AI at scale
Cognizant said it is scaling OpenAI across its own sales and customer success operations first, so clients can benefit from approaches tested at enterprise level.
Spotify targets 2027 launch for AI remix service, FT reports
Spotify has announced intentions to launch an AI-driven music remix service in early 2027. This service will allow users to create unique versions of songs, including genre transformations. Additional subscription fees of $4 to $5 per month are being considered for users.
Swiss AI drug trial startup receives funding from Spotify-backer Creandum
An AI foundation model, trained on about two million human RNA readouts, would replace these and animal testing with 12-week simulations, the company said.
Privacy group files complaints against Scale AI over alleged worker surveillance
The European digital privacy group, noyb, has launched several complaints against Scale AI across multiple nations, claiming the company improperly surveilled freelance workers engaged in AI data tasks. Investigative findings highlighted concerning tracking practices, including keystroke logging and persistent identity verification. Moreover, the use of game-like rewards has drawn prior regulatory attention. Freelancers reported challenges accessing their data, with requests often ignored by Outlier.
Eye for an eye? Think AI for AI: How one startup is using AI to make AI chips more energy-efficient
Discovered Materials, a groundbreaking startup led by founders Akash Ramdas and Advaith Sridhar, is dedicated to advancing chip materials. Their innovative approach leverages AI technologies to revolutionize electricity efficiency and thermal management. Backed by $9 million in seed funding from Lightspeed India Partners, the team anticipates having cutting-edge, patent-ready materials available for chipmakers by next year, while key specifics about their advancements are kept under wraps for competitive integrity.
Spotify forecasts fourth-quarter profit above estimates on AI bets
Spotify is predicting a stellar fourth-quarter profit that could outshine Wall Street's forecasts, largely driven by its innovative AI features. The company anticipates an operating income of €820 million, well above analysts' expectations. In the previous quarter, Spotify's operating income hit €672 million, aligning with forecasts. Co-CEO Alex Norstrom highlighted the platform's robust foundation and growth potential as they continue to invest in cutting-edge technology and enhance user engagement.
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