SERVICE
Deutsche Bank launches digital asset custody service for paying clients
Deutsche Bank launches its digital asset custody service for institutional and corporate clients, offering secure storage for cryptocurrencies including Bitcoin and Ether. The move strengthens its digital asset strategy, with plans for potential Asian expansion and collaboration with DWS to develop regulated digital asset infrastructure.
WhatsApp to double down on financial services, AI: CEO Kunal Shah
WhatsApp is implementing new strategies aimed at improving user experience by making communication features more intuitive for seamless navigation. The initiative includes streamlining financial transactions, so users won’t have to navigate out of the app. Kunal Shah is also looking to harness artificial intelligence for better schedule management. Collaborations with telecom and payment services may elevate these functions. Importantly, user privacy is safeguarded, maintaining end-to-end encryption on all communications.
Delhi's river tourism begins with the launch of Yamuna recreational cruise service
Delhi has launched its first ever recreational cruise service on the Yamuna River to encourage local tourism. This innovative program invites residents and tourists alike to explore the river's stunning landscapes and rich cultural heritage. With various engaging attractions on board, the service aims to stimulate regional economic activities and public involvement.
Is Veterans Day a Federal Holiday? Are banks and post offices open? Here's what's open and closed on November 11
Veterans Day will be observed on November 11, 2026, impacting many services across the United States. Federal offices and banks are likely to be closed due to the holiday, which celebrates military veterans. However, private delivery companies and US stock markets will remain open during this day. Most retail stores and restaurants are expected to operate normally and may offer promotions.
In Logan, Utah, Dale’s 1955 Sinclair Service Station underwent a $565,000 restoration and became a flower and gift shop
After undergoing extensive renovations, Dale's Sinclair Service Station has successfully transitioned into a lively floral shop, thanks in part to valuable tax credits. The National Park Service highlights the economic benefits that arise from investing in historic preservation—creating jobs and boosting GDP. Restoring these historic buildings not only curtails carbon emissions but also plays a vital role in revitalizing communities by preserving informal gathering spaces for residents.
Delhi govt notifies new law, imposes Rs 250 daily fine on officials for service delays
The Delhi government has enacted the Delhi (Right of Citizens to Time-Bound and Easy Delivery of Services) Act, 2026. The Act aims to ensure government services are delivered within specified timeframes, holding officials accountable for delays. A designated officer will be responsible for each service, ensuring transparency and tracking. Appeals related to delays can escalate automatically to the Citizen Grievance Redressal Authority.
Apple Intelligence AI service registers with Chinese regulator for use on tablets, laptops
The cyberspace regulator in China's Shanghai said on Monday that Apple's generative AI service, Apple Intelligence, has been registered for use on tablets and laptops in China.
No More Zeroes: Govt plans to extend ZED certification scheme to services sector MSMEs
In a significant move, the Indian government is widening its Zero Defect Zero Effect certification initiative to include service enterprises in the MSME sector. This strategy will target key industries like transport, hospitality, and healthcare with approximately 20 predefined quality metrics. Furthermore, specialized standards for MSME exporters will ensure they meet global quality benchmarks, ultimately empowering these businesses in the international marketplace.
Chinese companies providing overseas services to Indian subsidiaries may escape tax: ITAT
In a landmark decision, the Delhi Income Tax Appellate Tribunal has determined that Chinese firms offering services from overseas are not liable for Indian taxes. This ruling contrasts with a Mumbai bench decision made in 2010 regarding taxation policies on foreign services. The tribunal's finding is advantageous for Chinese companies supplying centralized services to Indian entities during the digital age.
Companies want AI-powered customer service; EY says they need a bigger reset
Adopting artificial intelligence tools alone is insufficient for companies aiming to enhance customer service operations. They need to redesign their operating models and workforce capabilities, as highlighted in an EY report. Assessing existing operations and identifying gaps are crucial first steps in this transformation process. Additionally, integrating AI into existing systems is necessary to drive measurable business outcomes and improve customer experiences.
US Treasury sanctions Canadian money services firms over Iran-related transactions
US Treasury imposed financial sanctions on eight Canadian money services firms involved with sanctioned Iranian entities. The sanctions block access to dollar-based financial systems and prohibit transactions with US persons. Secretary of the Treasury Scott Bessent stated that Canada cannot provide safe havens for illicit financial facilitators. Additionally, MEXC Global, a virtual currency exchanger, was cut off from the US financial system.
AI gains fail to cool rising staff costs at Indian IT services firms
Although artificial intelligence (AI) and automation are changing the traditional labour-intensive model of IT services, they have yet to bring down employee costs for the country’s top six IT services companies—Tata Consultancy Services (TCS), Infosys, HCLTech, Wipro, Tech Mahindra and LTM (formerly LTIMindtree).
TRAI moots satellite network-as-a-service model, bars infra providers from directly serving users
TRAI has recommended a new framework for satellite communications, which includes authorising satellite network providers. These providers can offer infrastructure and capacity services to eligible telecom operators without directly serving consumers. The framework also enables potential direct-to-device connectivity using satellite and terrestrial mobile spectrum. Authorised providers will have an authorisation period of up to 20 years, with possible renewal.
Blinkit Ambulance to charge Rs 2,500 for non-emergency trips; emergency service will stay free: Deepinder Goyal
Goyal said Blinkit Ambulance has served about 42,000 cases in the last two years, of which roughly 20,000 were emergencies. None were charged but a growing share of bookings were for routine checkups, hospital visits and hospital-to-home transfers, trips that “an Uber or private transport could have handled just as easily,” he said.
Russia's service sector stagnates, output rises marginally in October
Russia's service sector showed minimal growth in October, with a decrease in orders for the first time in three months. New businesses also fell, indicating a concerning trend amid declining export demand. Employment exhibited a marginal increase after a prolonged period of job cuts across the economy. Input cost inflation rose as firms adjusted selling prices to manage higher costs.
New orders & robust demand lift India's October services growth to 4-month high
Growth in India's services sector increased to a four-month high in October due to strong domestic demand and business orders. The HSBC Services Business Activity Index rose to 55.8, reflecting improved business conditions. Conversely, manufacturing activity showed a slight decline, easing to a PMI of 54.7. While input prices continued to rise, the rate of increase was the slowest in over six years.
India's services growth accelerates to 55.8 in October, cost pressures ease to six-year low
India's services sector activity expanded at its fastest pace in four months in October, with the HSBC India Services Purchasing Managers' Index (PMI) rising to 55.8 from 55.2 in September, while input cost inflation eased to its lowest level in more than six years, according to data released by S&P Global on Wednesday.
BLS International Services net profit rises 8.6% to Rs 201.7 cr in July-September
BLS International Services reported an 8.6 percent growth in profit after tax for the quarter ended September 2026. The company's revenue from operations rose by 32 percent compared to the same period last year. Investments in AI technology, automation, and employee upskilling are part of their growth strategy. The leadership expressed confidence in future growth supported by technology and global expansion.
RBI eases forex rules for services exports and imports
The changes form part of the Foreign Exchange Management (Export and Import of Goods and Services) which came into effect from October 1, 2026. Under the amended regulations, a resident individual exporting services will be deemed to have submitted the Export Declaration Form, or EDF, once the individual provides the authorised dealer bank with the information required to credit the payment to the exporter's account. No transaction-value threshold has been prescribed for resident individuals.
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