SALESFORCE
Anthropic expands Claude into spreadsheets, dashboards and collaborative workplace tools
Artificial intelligence company Anthropic has expanded its Claude platform with new tools for creating spreadsheets, digital whiteboards and data dashboards, broadening its capabilities in workplace productivity and collaboration.
Consumption recovery may take a hit on inflation, weaker rains: Dabur India CEO
Dabur India is monitoring the impact of rising commodity inflation and weaker rainfall on rural consumption. Although there has been steady demand, challenges may emerge in the next two quarters. The company's rural market growth has outpaced urban growth, but this gap is narrowing. Dabur has initiated price increases while striving to maintain growth. The firm is expanding its rural reach and optimizing product distribution channels.
Dabur CEO flags rural demand risks from rising commodity inflation, weak rains
Dabur India CEO Herjit S. Bhalla expressed concerns about rising commodity inflation affecting consumption recovery. Increased inflation is projected to impact rural markets in the upcoming two quarters. While Dabur's rural business remains strong, growth is starting to level with urban consumer markets. The company is implementing careful price increases while focusing on cost-saving measures and product portfolio rationalization.
SaaS firm Capillary’s AI platform drives new customer wins, revenue grows 51%
Capillary’s aiRA (AI-powered Research Assistant) is an AI agent for enterprise brands that helps connect customer data across platforms and identifies opportunities to acquire, convert, retain and reactivate customers. It also executes campaigns through existing marketing tools, with human approval. It works with data from platforms such as Salesforce, Snowflake, Databricks, Google Ads and Meta, according to the investor presentation.
AI on the clock as fintechs demand payoff for spends
September-quarter earnings calls of Paytm, Pine Labs, Groww, PB Fintech, Kissht and Mobikwik reveal a shift across payments, stockbroking, lending and insurance. AI is moving beyond chatbots and experiments into decisions affecting the cost of acquiring, serving and retaining customers.
Digital payments firms race to fortify defences as cyberattacks intensify
At Bengaluru-based Cashfree, attempted attacks have been taking place repeatedly over the past three weeks, occurring at least 10 times as frequently as a year ago, chief technology officer Ramkumar Venkatesan told ET. Attackers are increasingly combining multiple vulnerabilities to attack systems, he said.
Cyberattacks on banks, including AU Small Finance Bank, worry insurers as claim risks rise
Cyberattacks targeting financial institutions have raised concerns about security vulnerabilities and potential losses. AU Small Finance Bank is investigating a possible data breach involving customer information stored on Salesforce. Insurers have recently reported an increase in cyber incidents affecting banks and manufacturers over the past few months. The extent of these breaches and the impacted customer count are still under investigation.
AU Small Finance Bank data leak: Salesforce says no vulnerability at its end
Salesforce has stated no vulnerabilities were found concerning a suspected data leak at AU Small Finance Bank. The bank is investigating claims of a breach by hackers, affecting sensitive customer data. Reportedly compromised information includes KYC records and personal identification documents, while the bank assures its core systems are unaffected. Prime Minister Narendra Modi recently warned of increasing cyberattack threats to the economy.
AU Small Finance Bank hit by a likely breach of 'limited' data
The lender is investigating a potential breach of "limited data" pertaining to its vehicle-loan customers. The data was hosted on a third-party software platform operated by Salesforce.
AU Small Finance investigating potential data leak involving SaaS platform
AU Small Finance Bank is investigating a potential data leak involving a Salesforce-managed software platform that holds limited information on its vehicle loan customers. The bank said its own systems remain unaffected and banking services are operating normally.
Salesforce to buy defense tech firm Rune in military business push
Business software maker Salesforce said on Thursday it would buy defense technology company Rune Technologies to expand its Missionforce business, which serves the US military and government agencies.
Software stocks slide as Fortinet, ServiceNow fail to meet lofty investor expectations
Software companies have been under intense scrutiny this year as investors weigh the likelihood of newer AI models disrupting traditional business models. The S&P 500 Software & Services Index has managed a 6% year-to-date rise, just about half the gains recorded by the S&P 500.
IIM Calcutta summer placements see 475 students secure 546 offers from 156 companies
IIM Calcutta has completed the summer placements for its 63rd MBA batch, attaining incredible success. A remarkable 475 students have secured jobs, with consulting roles leading the way, supported by offers in finance and general management. Furthermore, numerous first-time participating companies expressed their intent to hire. This success is a testament to the institute's esteemed reputation and strong connections in the industry.
Who are the biggest investors backing Anthropic? A look at key stakeholders
Anthropic’s planned IPO is set to test public-market appetite for artificial intelligence companies. Backed by Amazon, Google, leading venture capital firms, global institutions and prominent individual investors, the Claude maker has seen its valuation surge through successive funding rounds.
Anthropic's top investors include Amazon, Google, Fidelity Management
Anthropic is preparing for its initial public offering, supported by significant investments from Amazon and Google. The company's valuation has increased significantly through numerous funding rounds over recent periods. Key investors like ICONIQ Capital and Coatue Management have also expressed confidence in its potential. Anthropic's partnerships with technology leaders enhance its resources for advancing AI development.
AI in customer service: How businesses are moving from queries to resolution
AI can answer customer queries, retrieve policies and automate routine service tasks. Its greater value emerges when these capabilities work together to resolve problems across the customer journey. For businesses, the challenge is building systems that connect speed with accuracy, accountability, and effective human support.
Legal AI startup Legora raises $550 million at $8.8 billion valuation in Atreides-led round
The round was led by Atreides Management. New investors, including Baron Capital, Capital Group, Fidelity Management & Research Company, Glade Brook Capital Partners and JP Morgan, joined the round.
Salesforce to acquire Braze in a $5.66 billion deal
Salesforce has disclosed its intention to acquire Braze for approximately $5.66 billion in cash per share. Under the terms of the agreement, Braze shareholders will receive $47.50 for each Class A share. This acquisition is contingent on receiving necessary approvals from shareholders and regulators, with a projected closure date in Salesforce's fiscal year 2028. Following the announcement, Salesforce shares dipped by 2.6% in premarket trading.
Zoom wants AI agents to do the work that follows the meeting
Zoom has introduced a new AI platform that converts business conversations into tasks, enhancing productivity. This platform integrates data from meetings, calls, and chats to provide valuable context. The new features allow users to access meeting summaries and automate workflows across various applications.
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