OLA UBER RAPIDO SERVICES IMPACT
Microsoft says services fully restored after hourslong global outage
Microsoft has successfully restored functionality after a widespread outage that disrupted Microsoft 365 applications used globally. Key services like Outlook, Teams, and AI assistant Copilot were affected, impacting various sectors including finance, healthcare, and transportation across 70 countries. The company reassured users that the disruption stemmed from a network capacity upgrade rather than a cyber attack, and they expressed sincere apologies for any inconvenience caused during the incident.
Microsoft outage shows the risks of relying on a single technology provider for essential services
Microsoft 365 services, including Outlook, Teams and AI assistant Copilot, were interrupted. As the outage entered its second day Friday, Microsoft said it saw "encouraging recovery progress." But the company also warned that "intermittent access issues or delayed email delivery" may persist for some users.
Softbank further trims India exposure, offloads Meesho shares worth Rs 1,885 crore
In the latest transaction, SVF II Meerkat (DE) LLC, an affiliate of SoftBank, offloaded 7.64 crore shares in Bengaluru-based Meesho, according to the block deal data on the National Stock Exchange (NSE). The share sale was executed on Friday at an average price of Rs 246.75 apiece, taking the total deal value to Rs 1,885.17 crore.
Softbank further trims India exposure, offloads Meesho shares worth Rs 1,885 cr
In the latest transaction, SVF II Meerkat (DE) LLC, an affiliate of SoftBank, offloaded 7.64 crore shares in Bengaluru-based Meesho, according to the block deal data on the National Stock Exchange (NSE).
Microsoft 365: Teams out of office, Outlook grim; co reroutes traffic as it works on recovery
Microsoft faced a global outage affecting Outlook and Exchange Online services, which disrupted communication for various organizations. Financial institutions in India dealt with impairments in email-based communication, requiring alternative channels for continuity. Banks reportedly continued operations through other platforms like Microsoft Teams and SharePoint. Airlines also experienced issues with email support for customer assistance but maintained flight operations and other communication channels.
Microsoft reports progress in reviving email and other services during a global outage
The outage, which affected a wide range of Microsoft 365 services including Outlook, Teams and AI assistant Copilot, left people, institutions and businesses across the world without access to email and other platforms.
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Outlook down but Teams chat up? The Microsoft workarounds that kept some offices running
Microsoft 365 faced significant service disruptions affecting Exchange Online and other applications on 12th and 13th November. Users experienced difficulties accessing email, while some services like Teams remained functional. Microsoft outlined strategies for companies to communicate during the outage, emphasizing the need for alternatives. To mitigate future issues, businesses are encouraged to develop strong contingency plans and backup options.
Microsoft Outlook outage effects on businesses and public services around the world: What has got delayed and disrupted?
Microsoft Outlook outage has caused issues in companies, government departments, healthcare services and educational institutions across a number of countries. Richemont and Workhorse Group have both delayed their quarterly financial reports. Issues with communication systems have been reported by ambulance services, pharmacies, schools and police forces in the UK. Government agencies in Asia have also been impacted.
Ola fined Rs 10 lakh for seeking extra payments before rides are confirmed
The Central Consumer Protection Authority has penalized ANI Technologies for its misleading payment practices on Ola. The regulator noted that soliciting add-on payments misleads consumers and constitutes an unfair trade practice. This feature suggested that paying extra could expedite ride allocation, despite evidence depicting the opposite. Ola has been ordered to cease this practice immediately and ensure compliance with consumer protection laws.
Redefining professional services: How innovative delivery models are solving complex business challenges
The ET Business & Professional Services Innovation of the Year category highlights innovative services that effectively address specific organizational needs, focusing on measurable value creation. Eligible companies must demonstrate client adoption, repeat business, and exemplary execution while showcasing how their unique service delivery models differentiate them in the market.
Microsoft outage: Company can’t pinpoint cause, disruptions to Outlook, Teams continue
Microsoft’s service health page showed “service degradation” for business, enterprise and consumer customers as of 11.16 am India time on Friday. The company said it was pursuing multiple workstreams to identify the underlying cause of a traffic influx and to recover its backend servers.
Woman books bike taxi, rider arrives on KTM sports bike; she says expensive doesn't mean comfortable for everyone
A woman has described an uncomfortable bike taxi ride after a Rapido rider arrived on a KTM motorcycle. Although she initially refused to travel on the bike, she agreed after the rider said it was his first ride and insisted on accepting payment only after dropping her at the destination. She said the experience made her decide against booking similar rides again.
Ola passengers asked to pay tips to get faster rides, but data shows extra payments didn't improve confirmation chances; company ordered to pay Rs 10 lakh fine
Central Consumer Protection Authority has fined Ola's parent company ANI Technologies Rs 10 lakh for soliciting advance tips and add-on payments before cab confirmation. The regulator found that Ola's own data showed lower driver acceptance rates for rides with add-ons and ordered the company to discontinue the prompts.
MeitY flags physical AI data; US data centre woes may help India
Happy Friday! MeitY is examining how home services platforms collect household data to train physical AI models.This and more in today’s ETtech Morning Dispatch.
Stocks in news: Vodafone Idea, M&M, Ola Electric, IRCTC, Oil India and Zee Entertainment
The Nifty ended marginally higher on Thursday, with analysts identifying 25,000–25,150 as the immediate support zone and 25,400–25,500 as resistance. Meanwhile, Vodafone Idea, M&M, Ola Electric, IRCTC, Oil India and Zee Entertainment are among the stocks likely to remain in focus on Friday amid earnings and company-specific developments.
Is Microsoft Outlook still down and when will it be back up? Here's latest Microsoft 365, Teams, Copilot, SharePoint, Defender, To Do and Purview outage update
Microsoft Outlook still down? Thousands of users across the US and the UK reported issues in accessing Microsoft Outlook, Microsoft 365, Teams, SharePoint and other services on November 12. The company has said that it had begun to restore affected servers and implement mitigations. The number of outage reports has begun to drop from afternoon peaks. Several services are still down.
Microsoft Outlook down? Downdetector shows over 129,000 error reports as Outlook, Teams and Copilot services face disruptions. Here's how to fix issues
Is Microsoft Outlook down today? Microsoft Outlook users are reporting issues as they are unable to access their email accounts. Over 129,000 users have reported issues with the service. Microsoft have confirmed they are looking into issues with Exchange Online mailboxes in the Americas. They have also warned that Microsoft 365 may be impacted globally. Their status checker is also having issues.
Ahead of Market: 10 things that will decide stock market action on Friday
Indian benchmark indices closed higher on November 12, with Nifty gaining 44 points and Sensex rising 32 points. Investors tracked October inflation data, foreign fund flows and global cues amid mixed US and European market performance.
MeitY probes physical AI data use; Nvidia CEO Jensen Huang resigns
MeitY is reviewing the practice of collecting first-person video and sensor data from gig workers to train physical AI models. This and more in today’s ETtech Top 5.
Vietnam’s Green SM set for Bengaluru debut by December, ruffling ride-hailing market
Senior government officials said Karnataka has granted Green SM an aggregator licence under the Karnataka On-demand Transportation Technology Aggregators Rules, 2016, after the company fulfilled all regulatory requirements.
Prosus widens India fintech play after years of consumer internet bets
The Amsterdam-listed technology investor is also close to investing in artificial intelligence-led credit management startup Oolka, people familiar with the matter said. Prosus evaluated credit-on-Unified Payments Interface (UPI) startup Kiwi in October and savings platform Jar in 2025 before deciding not to invest. Prosus declined to comment on specific deals.
US sues Lyft, alleges discrimination against disabled riders
The US Justice Department sued Lyft on Monday, alleging the ride-hailing services provider discriminated against passengers with disabilities, including those who use service animals and mobility devices such as stowable wheelchairs.
Mumbai woman fell in love with Rapido driver. Years later, she worked with Ranveer Singh and he represented India at World Championship. How a simple bike ride changed their lives forever
Ekta Kaushlya, a talented choreographer, crossed paths with Parth Chamaria, a dedicated Rapido driver, during her inaugural ride in Mumbai. Their engaging chat unearthed Parth's fervent dreams of becoming an athlete, despite financial hurdles. After their ride, Ekta reached out, initiating a bond that would blend their personal and professional lives. Supported by one another, they navigated their demanding careers, with Parth even representing India at an international competition.
Karnataka, Uber discuss passenger safety, regulatory issues and urban transport
Karnataka Minister Priyank Kharge recently met with the Uber India Public Policy team to discuss urban mobility. The discussions emphasized passenger safety, regulatory issues, and improvements in urban commuting services. Kharge mentioned that further engagement with ride-hailing platforms will enhance public transportation. Additionally, initiatives like the Bengaluru Urban Mobility Mission are underway to address traffic management and safety.
Uber's profit forecast disappoints as driver shortages, Middle East conflict hurt
The company is responding by spending more to recruit and retain drivers, a cost that will be watched closely because it comes as the company also funds a major push into autonomous vehicles and a string of acquisitions.
ETtech Explainer: Food delivery, ride-hailing firms differ on gig worker welfare levy calculation
Food delivery and quick-commerce companies such as Zomato and Swiggy are seeking a levy based on the value of transactions facilitated through their platforms, while cab and bike-taxi aggregators such as Uber and Rapido want it to be calculated on their own turnover rather than the total value of rides facilitated.
From bikes to billions: Rapido’s gross order value quadruples in two years to $4 billion
The Bengaluru-based company is averaging around 8.3 million orders a day across its services, making it one of India’s largest consumer internet platforms by transaction volumes. Ride-hailing continues to comprise more than 95% of the company’s daily average orders.
OpenAI’s India user base doubles; Rapido GOV quadruples
Happy Tuesday! India has become ChatGPT’s largest market globally, with its user base doubling. This and more in today’s ETtech Morning Dispatch.
‘One of the most terrifying experiences’: Gurugram woman accuses Uber driver of holding her arm, shutting the window, verbally abusing her and following her
A Gurugram woman accused an Uber driver of demanding an inflated fare after her airport ride. The driver reportedly locked her luggage in the car until she paid the higher fare he requested. Following the confrontation, the driver allegedly followed her to her home, verbally abusing and threatening her. She raised concerns about Uber's safety support being unavailable during the incident.
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