NCDRC
Railway passengers looted at gunpoint for 75 minutes on train, TTE and coach attendant were missing; NCDRC orders Rs 20,000 compensation
In what can be termed as a shocking theft, armed robbers boarded train number 5610 in 2004 and looted for about 1 hour 15 minutes then pulled the chain and managed to vanish without trace. Police are yet to find the actual robbers since the persons whom the police caught have been acquitted in court.
Train passengers, stop checking the platform board every 10 minutes: This little-known solution shows your coach position and even works without internet
The Where Is My Train app makes train journeys easier by offering real-time train tracking and a range of useful travel tools. It can work without an internet or GPS connection by using mobile tower data to estimate a train’s location. Users can access train schedules and PNR information, while features such as destination alarms and coach position details make it a useful travel companion for rail passengers across India.
Passengers robbed at gunpoint in reserved sleeper coach: NCDRC holds Railways responsible for safety lapse, orders Rs 20,000 compensation
The National Consumer Disputes Redressal Commission found Railways deficient in service. Passengers were robbed at gunpoint inside a reserved sleeper coach in 2004. The commission directed Railways to pay Rs 20,000 compensation to the affected passengers. This amount covers loss, mental agony, and litigation expenses incurred by them. The order was pronounced on August 31, 2026, after a long legal battle.
HDFC Bank says all seven Bahrain claims over Credit Suisse AT1 bonds rejected
HDFC Bank has won all seven Bahrain cases filed by Credit Suisse AT1 bond investors, who accused the lender of mis-selling the risky securities. The Bahrain court rejected all allegations, saying investors failed to provide sufficient evidence linking HDFC Bank to their losses.
Rs 30 carry bag charge costs shop Rs 26,000: Gurgaon Consumer Commission orders compensation to customer
Consumer commission acts big on charging money for carry bags, tells shop to pay Rs 15,000 for mental harassment, pain and agony and Rs 11,000 as litigation expenses (total Rs 26,000) to customer for charging Rs 30 for carry bags. Know more about how customer won the case in consumer commission
Developer didn't provide Occupancy Certificate to flat owners for 18 years, NCDRC orders Rs 6 crore compensation for Mumbai society residents
A Mumbai housing society received six crore rupees compensation from the NCDRC after the developer failed to secure an Occupancy Certificate for eighteen years. This deficiency in service left residents facing demolition threats. The commission rejected the developer's claims of illegal construction by residents. The developer must now obtain the OC within twelve months.
- Go To Page 1
SC flags consumer forums’ slow justice, seeks urgent performance review
The Supreme Court expressed concern over slow consumer case resolutions. It stated consumer forums should not be used for retired officials' rehabilitation. An urgent pan-India performance evaluation of these institutions is now required. The court seeks reports on case pendency and disposal rates. It also inquired about creating regional NCDRC branches for consumer convenience.
Senior citizen wins full refund and Rs 20 lakh compensation from Air India for defective business class seat that caused pain, vertigo
Senior citizen paid Rs 1.23 lakh extra to upgrade to Air India business class due to his cervical spondylosis condition but seats turned to be faulty causing him neck, shoulder, lumbar pain and vertigo; NCDRC upheld Rs 20lakh compensation, refund order Read below to know how the senior citizen won the case.
Ansal Hi Tech a front for Ansal API: NCDRC
The National Consumer Disputes Redressal Commission has declared Ansal Hi Tech Township Limited a "front company for Ansal API," citing their interconnected operations under Pranav Ansal's control. This ruling came in response to 70 complaints from buyers seeking compensation for delayed property possession. The commission agreed that Ansal API should cover claims if Ansal Hi Tech Township defaults on payments.
IPL 2012: SC stays order directing insurer to pay Rs 82.80 lakh on account of Sreesanth's injury
The Supreme Court has stayed a National Consumer Disputes Redressal Commission (NCDRC) order that directed an insurance firm to pay Rs 82.80 lakh to a company for S Sreesanth's IPL 2012 knee injury. The bench noted Sreesanth did not play in the tournament due to the injury, and the stay is in effect until further orders.
Disposal of consumer cases in NCDRC at 122 pc in Jul; 10 states resolve over 100 pc complaints
The National Consumer Disputes Redressal Commission (NCDRC) and ten states have surpassed a 100 per cent disposal rate in consumer cases for July 2025, indicating a significant reduction in pending cases. Tamil Nadu, Rajasthan, and Telangana lead with the highest disposal rates.
'Railways Liable for Theft': Court orders railways to pay Rs 4.7 lakh to passenger for stolen bag in reserved bogie
NCDRC has ordered the Railways to pay nearly Rs 4.7 lakh compensation to a passenger whose belongings were stolen on Amarkantak Express in 2017. The commission held the Railways responsible due to the failure of the TTE in preventing unauthorized persons from entering the reserved coach, and imposed a cost for mental agony.
Court orders Godrej Projects to refund Rs 4 crore to homebuyers for not building road, amenities 7 years after booking
NCDRC has ordered Godrej Projects to refund over Rs 4 crore to homebuyers. The builder failed to deliver promised amenities, including a 24-metre-wide road, even seven years after bookings. NCDRC also directed the builder to pay 9% interest on the refund amount, holding it accountable for unfulfilled promises and deficiencies in service.
Toyota Innova's airbag failed to open in an accident, car owner to get Rs 32.07 lakh or a new vehicle, orders NCDRC
Toyota Innova car: Airbags are an important safety feature and protect the car's occupants in the event of an accident. However an Toyota Innova car's airbags did not open in an accident and this resulted in the occupants of the car suffering injuries. Read here to know more about the case and how Toyota was proved to have sold a defective Innova.
Husband wins Rs 1.57 crore health insurance claim against LIC after a 5-year fight
LIC health insurance claim: Life Insurance Corporation of India (LIC) was ordered by NCDRC to pay Rs 1.57 crore to the husband of deceased policy holder who died from Breast Cancer in 2017. The said policy was approved by LIC in 2016 after eco and medical tests were done by the policyholder.
Canara Bank to pay Rs 9 lakh as compensation to NRI for deficiency in services: NCDRC
National Consumer Disputes Redressal Commission (NCDRC) has directed state run lender Canara Bank to pay Rs 9,09,288 to an non-resident Indian person due to deficiency in service and indulging in unfair trade practices. It is noteworthy that the NRI first filed a case in State Consumer Commission and then to NCDRC.
NCDRC directs Raheja Developers to pay Rs 1.19 crore to man for delay in delivery of villa
"The Opposite Party shall also pay Rs 50,000 as litigation costs to the complainant. Payment shall be made within six months of this order. In case of default, the compensation shall be payable with a penal interest of 15 per cent for the period of delay," a bench of presiding member Deepa Sharma and member Subhash Chandra said.
NCDRC directs IRDA to look into role of agents selling life insurance policies
The NCDRC was hearing an appeal filed by HDFC Standard Life lnsurance Company Limited challenging an order of the state consumer disputes redressal commission in Jaipur, which ruled in favour of the consumer. The apex consumer commission said suppression of facts in the proposal form in this case vitiated the case of the complainant.
HC stays NCDRC order of 3-year jail to Supertech MD, directs Rs 50 lakh be paid to home buyer
The realty firm was directed to deposit Rs 50 lakh, out of the outstanding Rs 1.75 crore, in the home buyer's account within a week to show its bona fide to the court.
HC grants permission to Supertech MD to challenge arrest warrant by NCDRC
In April 2019, the NCDRC had ordered the company to either offer possession of the villa within six months, along with compensation and costs or refund the entire amount received by it along with compensation.
There shouldn't be further delay in NCDRC appointments: Supreme Court
There should not be a further delay in appointing members of the National Consumer Disputes Redressal Commission (NCDRC), the Supreme Court has said, asking the Centre to complete the process soon.
NCDRC directs SBI to pay Rs 5 lakh compensation for losing title deed of customer
The National Consumer Disputes Redressal Commission (NCDRC) observed that without the title deed, the customer would not get the true market value of the property nor will any bank give him a loan in the future.
NCDRC directs Unitech to hand over possession of flats, give compensation to 33 home buyers
The National Consumer Disputes Redressal Commission (NCDRC) has asked the real estate giant to pay compensation to the home buyers at the rate of 8 per cent.
Nestle India pares gains as SC sets aside NCDRC order
In 2016, the NCDRC had stayed the centre's class action suit against Maggi noodles.
Flat owners can join hands to move national consumer forum against builders: SC
As per the Consumer Protection Act, a plea can be filed in NCDRC directly only if the cost involved is more than Rs 1 crore.
Supreme Court stays execution of 12% per annum penalty on Jaypee by NCDRC
SC did not stay two other parts of NCDRC judgment which said Jaypee cannot charge for car parking and for increase in super area post construction.
Maggi row: Proceedings before NCDRC stayed
The government had petitioned that Nestle India had ‘indulged in unfair trade practices by false labelling of Maggi noodles.
Maggi in deeper soup: Centre files complaint before NCDRC
In further troubles for Nestle over Maggi issue, the government has filed a complaint on its own with the NCDRC -- using a provision for the first time from the nearly three-decade-old Consumer Protection Act.
It is up to bank to recover money from guarantor or borrower: NCDRC
National Consumer Disputes Redressal Commission (NCDRC) dismissed the complaint filed by Kerala resident R S Vasan against Canara Bank.
Load More
