NASSCOM
The economics of India's biggest export industry goes topsy-turvy
India’s $315-billion IT industry faces a structural shift as AI boosts productivity but puts pressure on pricing, revenue and entry-level hiring. Clients are demanding more output for less, while spending shifts towards AI, cloud and in-house capabilities.
How AI is transforming India’s BPM industry
India's business process management landscape is remarkably transforming as it embraces artificial intelligence and smarter operations. This change signifies a shift away from age-old cost-centric models, aiming instead for tangible business results via cutting-edge technology. Leaders within the industry highlight the importance of novel workflow strategies, necessitating advanced skills and compliance mechanisms. With AI's growing presence, workforce roles are set to adapt, emphasizing critical decision-making and oversight.
India needs its own AI safety framework, not a copy of US pact: Industry experts
India should build its own artificial intelligence (AI) safety framework suited to its languages, scale, and application-led AI ecosystem rather than replicate a voluntary pact signed by US President Donald Trump and top technology firms last week, industry experts said.
India needs its own AI safety framework, not a copy of US pact: Industry experts
Industry experts say India should develop an AI safety framework tailored to its own languages, scale and application-driven ecosystem rather than simply copy the voluntary US pact signed by major tech firms. While there is broad support for independent audits, accountability and safeguards against deepfakes and cyberattacks, experts differ on whether India should rely mainly on self-regulation or combine voluntary standards with binding rules.
AI breaks India’s linear growth model, but campus hiring remains weak: Nasscom’s Rajesh Nambiar
Nambiar said large IT and BPM companies have cut back on campus hiring over the last three years, which is not expected to change while the industry is in the middle of its shift to AI.
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IT fresher hiring rebounds; Agrani's Rs 800 crore raise
Happy Friday! After nearly two years of subdued fresher intake, hiring is picking up across the technology and IT industry. This and more in today’s ETtech Morning Dispatch.
IT firms reboot fresher hiring, but experienced pros hold upper hand
Fresher hiring, which fell to a record low of around 110,000 in FY26, will reach 115,000 to 135,000 this fiscal year, according to recruitment firm Quess Group’s estimates. This marks a likely increase of 4.5-22.7%.
AI productivity gains reflecting in salaries would take another 12 months: Wipro’s Jasjit Kang
Wipro’s Jasjit Kang says broad productivity improvements remain elusive as the company looks for stronger AI, problem-solving and learning skills in new hires.
DoorDash to create 3,000 jobs at global tech centre in India
DoorDash will create 3,000 jobs in India over the next two years through a new global technology hub in Hyderabad, its second tech office in the country after Pune. The centre will initially focus on customer support and administrative functions, adding to Hyderabad’s growing roster of global capability centres.
Slowing down AI possible only with global consensus: Nasscom chairman
In an interview with ET, Srikanth Velamakanni highlighted the swift advancements in AI and the accompanying safety anxieties, and called for worldwide collaboration to mitigate the risks tied to AI development. Companies express apprehension about losing control and essential expertise by depending on external AI models. To counter this, Fractal Analytics is channeling investments into its own AI systems while balancing the costs of model usage.
Data centre surge triggers CEA study on grid stability
The Central Electricity Authority has formed a committee to evaluate data centre effects on power systems and grid stability. This initiative responds to the growing demand for electricity from data centres across various states in India. Odisha raised concerns over operational challenges linked to large market purchases affecting the grid.
IT firms cut H-1B reliance; Anthropic flags AI risks in IPO filing
Top Indian IT firms have sharply cut H-1B visa filings as rules tighten. This and more in today’s ETtech Top 5.
Inside the deal engine room: VCs and PEs make the case for ERP as a governance variable
At an NTT DATA Business Solutions Pvt. Ltd. India roundtable, a cohort of leading VCs and PE investors argued that the maturity of a company’s ERP and AI adoption, data quality and underlying processes is rapidly emerging as a priced governance variable in deals.
Indian IT sheds H-1B habit, FY27 filings plunge 92%
India's software exporters--Tata Consultancy Services (TCS), Infosys, HCLTech, Wipro, LTM and Tech Mahindra--filed for 1,763 visas against a combined 21,919 registrations in FY26, amid tighter rules, a $100,000 fee for new visas and an overhaul of the lottery system to prioritise highly paid and skilled workers.
Payoneer India Cross-Border Excellence Awards: A diverse winner list reflects India’s growing cross-border trade
Services exports in India have surged to a record $421.3 billion, surpassing estimates, in FY26, as total exports hit an unprecedented $863 billion. The trade is well on its way to meet the $2 trillion export target by 2030-31, yet the companies bringing about this impetus remain largely unknown. Payoneer India Cross-Border Excellence Awards, in association with The Economic Times, have identified, recognised, and felicitated these businesses/individuals/ideas. Read on!
Big Tech’s AI switch may dent $20 billion of IT outsourcing revenue
This shift threatens revenues in the high-tech and communications segments of the $315 billion local IT industry as higher efficiencies and heavy investments in AI weigh on the balance sheets of hyperscalers and big tech firms, they said. Experts predict that major IT firms will face direct revenue pressure as upcoming contract rebids, automation and smaller project scopes reduce overall billing.
Banks rethink UPI play; Big Tech's AI pivot dents Indian IT
Happy Wednesday! The return of MDR on UPI is pushing banks to rethink products and budgets. This and more in today’s ETtech Morning Dispatch.
Nifty 30,000 target still on track; why Elara’s Harendra Kumar prefers IT, power and smallcaps
We are telling people that this is the right time to look at the market constructively. Historical evidence suggests that this is the time to invest — after phases like this, FII flows also turn positive. Even now, FII flows are beginning to improve.
Social Impact Summit: How customised AI can drive grassroots change
In a groundbreaking effort to bridge the digital divide, various organizations are leveraging technology and AI to empower marginalized communities. The Reliance Foundation translates weather alerts into accessible local languages, while the Maker Bhavan Foundation fosters innovation in smaller cities through AI-supported training. Schneider Electric India champions the necessity of hands-on skills amid AI progress, and NASSCOM Foundation promotes the idea that AI should complement human roles, not replace them.
GPT-6 Astra signals new leap in AI autonomy
Unveiled on Thursday, Astra has outperformed rival models from Anthropic, Google, Meta and Chinese labs Alibaba and Moonshot on key benchmarks for coding, cybersecurity, computer use and reasoning, according to the Sam Altman-led company.
Government urges industry to spearhead ₹60,000 cr PM-SETU plan for energy transformation
The government is urging industry leaders to drive a major overhaul of national vocational training. The PM-SETU initiative, backed by a significant budget, seeks to modernize workforce skills. Industry partners will now hold a controlling stake in ITI cluster management companies. This setup grants businesses direct oversight over technical adoption and course content.
India’s $100-billion GCC boom runs into an engineer talent puzzle
India's Global Capability Centres sector is rapidly expanding and generating significant revenue. However, a substantial gap exists between engineering graduates and job-ready talent. Companies are investing heavily in upskilling and reskilling existing employees to meet demand. Apprenticeship programs and exploring tier-two cities are also key strategies. Closer industry-academia collaboration is vital for future talent pipeline development.
Payoneer India Cross-Border Excellence Awards 2026 unveils jury panel
The announcement of the distinguished jurors reaffirms the commitment of the Payoneer India Cross-Border Excellence Awards 2026 to honour the businesses powering India’s global growth story.
Adobe partners with seven states to bring free Express access to government schools
Adobe is offering complimentary access to Adobe Express for education. This initiative is set to benefit millions of students and educators within government schools, promoting digital creativity and AI skill cultivation for the future workforce.
Zerodha’s growth stalls; IT’s new deal model
Zerodha’s profit growth has slowed as its core broking business comes under pressure. This and more in today's ETtech Top 5.
AMI’s Nvidia chip bet; Groww’s new growth play
Happy Wednesday! AMI has ordered 9,000 Nvidia Vera Rubin chips, becoming one of Asia’s first such adopters. This and more in today’s ETtech Morning Dispatch.
Indian IT firms reduced H-1B dependency in last five years: Nasscom
Indian IT companies have invested $1.1 billion in the US over five years to build the local science, technology, engineering and maths (STEM) talent base, Nasscom said. The efforts have reduced their dependence on H-1B visas and reached 2.9 million students and 255,000 employees, as the US proposes a higher H-1B fee.
H-1B $100,000+ shock: Nasscom says Indian IT has already changed the game
Nasscom has urged the US to reconsider the proposed $103,265 H-1B fee in light of the programme’s role in addressing temporary skill shortages. It said Indian technology companies have reduced their H-1B workforce while investing over $1.1 billion in US STEM talent development.
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