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    IPHONE USER COMPLAINTS

    Apple iPhone Duo display issues: Who can request a replacement as cracks emerge near the hinge and Apple responds to customer complaints?

    Apple has acknowledged display issues affecting some iPhone Duo units and is offering replacements for affected devices. Customers experiencing problems are advised to contact AppleCare for assistance related to their displays. The company has not provided detailed information regarding the cause of the reported damages. Early indications suggest that this may impact long-term customer perceptions of the product.

    Phone stolen in metro crowd, Rs 57,000 lost within an hour; SIM card used to take money from bank accounts without unlocking the device

    A phone worth Rs 60,000 was reportedly stolen in a metro crowd, followed by a loss of Rs 57,000 from a bank account within 45 minutes. A post on X describes how a stolen SIM could be misused for banking-related fraud. Here is how SIM PIN protection works and what users should do after losing a phone.

    'Life is a race': iPhone 18 sale sparks hilarious meme fest, from 3 Idiots to Baghban, as long queues form outside Apple stores across India

    The iPhone 18 Pro and iPhone 18 Pro Max sale in India triggered long queues outside Apple stores in Delhi, Mumbai and Bengaluru. Videos and photos of customers waiting from early morning or even overnight quickly became viral, with social media users turning the scenes into memes featuring references from 3 Idiots, Baghban and jokes about inflation, GST and expensive smartphones.

    Consumer watchdog steps up probe into Apple on iOs 18 software update issues

    Consumer watchdog investigates Apple for potential iOS 18 user rights violations. This probe follows numerous complaints regarding device malfunctions after the software update. The authority also imposed a significant penalty on ride-hailing platform Rapido. Rapido was fined for employing misleading interface designs and dark patterns. These practices were found to steer customers towards higher payments for rides.

    Apple under scrutiny: India's consumer protection body steps up probe over iOS 18 related complaints

    The Central Consumer Protection Authority has begun a detailed investigation into Apple's iPhone technical issues. This action follows a year of ongoing complaints from users after the iOS 18 update. A recent survey shows increased iPhone user complaints, which will aid the authority's probe. LocalCircles advocates for a class action, noting users await a proper fix.

    Indian consumer regulator escalates probe into Apple's software warranty terms

    India's consumer regulator is investigating Apple's software warranty terms. The iOS 18 update allegedly damaged iPhone functionality and required costly repairs. Apple contests these accusations, citing global industry standards for software warranties. The regulator has escalated the matter for a detailed investigation into consumer rights violations. Apple could face fines or be forced to change its business practices.

    The Economic Times
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