DIGITAL SERVICES
AvenuesAI Q2 revenue jumps 47% as AI-first fintech transformation gathers momentum
AvenuesAI reported a steady set of second-quarter FY27 numbers, with the company continuing to build momentum behind its broader transformation from a payments gateway-led business into an AI-first financial technology infrastructure platform.
Digital life certificates cross 40 lakh in first 5 days of campaign, up 60% from last year
Nearly 40 lakh digital life certificates have been generated by pensioners in the initial days of the campaign. This represents a 60% increase compared to the same period last year. Face authentication has significantly improved, accounting for 80% of the certificates generated recently. The government aims to simplify the process for pensioners, allowing digital submission of life certificates. Efforts are underway to improve access to pension services across various locations.
EU charges TikTok over harmful algorithmic 'rabbit hole' effects
EU tech regulators charged social media platform TikTok on Friday with breaching the bloc's online content rules due to the so-called "rabbit hole" effect of its recommender system, which attracts users' attention to a constant stream of
Aadhaar App: 300 organisations adopt offline verification system; users can verify identity without photocopies
In a significant move, UIDAI has rolled out its offline verification service to incorporate 300 organizations spanning diverse sectors like hospitality, healthcare, education, and consumer services. This initiative enables users to validate their identities through the Aadhaar App, which boasts upgraded security features. Consequently, the requirement for physical Aadhaar cards during transactions is eliminated, showcasing the increasing importance of Aadhaar in routine transactions, extending well beyond governmental functionality.
India’s new wealth rituals: What are millennials and Gen Z buying on Dhanteras?
Dhanteras investing is evolving from physical gold purchases toward diversified digital portfolios. Younger investors are embracing gold ETFs, mutual funds, Bitcoin and tokenised assets while retaining the festival’s core goal of building wealth and financial security patiently.
Women must feel safe using cabs for worry-free career, NCW chief says: Report
The National Commission for Women has recommended strict safety measures for women using app-based cabs. These include driver background checks and emergency response systems to improve safety during rides. The growing presence of women in various sectors highlights the need for these guidelines. Rahatkar emphasises that safety concerns should not hinder women's professional growth in the workforce.
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Stop AI from Eroding Your Brand
Artificial intelligence is changing how companies operate and how customers experience their brands. New research suggests that companies with lower levels of “brand debt”—the trust, relevance, and consistency lost when products, experiences, and decisions drift away from customer expectations—are significantly more likely to outperform their peers. Drawing on a benchmark of 60 companies and lessons from Bose’s digital transformation, the lessons here are that managing brand debt should become an enterprise-wide priority rather than a marketing exercise. As AI increasingly shapes customer interactions, companies that manage brand debt deliberately will be better positioned to strengthen trust, sustain growth, and preserve competitive advantage

Kazakhstans growing presence in global technology landscape
Kazakhstan is improving its position in global digital development as it prepares for integrating artificial intelligence. The country ranked 60th in the Government AI Readiness Index, a notable rise of 16 places. Additionally, it was placed 24th in the UN E-Government Survey for digital services, reflecting strong advancements.

Bharti Airtel Q2 Results: Net profit jumps 31% YoY to Rs 8,887 crore; revenue up 17%; ARPU rises to Rs 271
Bharti Airtel Q2 Results: Bharti Airtel reported a 31% year-on-year (YoY) increase in net profit to Rs 8,887.5 crore for the September quarter (Q2FY27), compared with Rs 6,791.6 crore in the corresponding quarter last fiscal.

AI turns cyber threat into boardroom crisis
In India, State Bank of India disclosed that 375,000 customer records had been leaked on the dark web, while vulnerabilities in eMudhra’s digital certificate keys exposed websites to potential attacks.

eMudhra says TLS certificate security incident impacted 1% of revenue
eMudhra Ltd experienced a certificate security incident in October that impacted its TLS business revenue significantly. Following the incident, the company revoked the affected intermediary certificates to prevent further issues. Executive Chairman V. Srinivasan confirmed that no end-entity certificates were issued, maintaining the integrity of the infrastructure. KPMG was appointed as an independent external reviewer to investigate the incident thoroughly.

BharatPe taps former Bajaj Finance executive Mohit Mittal to lead investments
He was previously the business head of investment marketplace at Bajaj Finance, where he helped build a digital platform with more than 50 financial institution partners. Before that, he spent over 13 years at Bajaj Capital, where he led an investment business with Rs 40,000 crore in assets under management across fixed-income and mutual fund products. He has also worked at ICICI Bank and Genpact.

India's payments authority NPCI forms unit to push into AI, blockchain tech
The National Payments Corporation of India has created a technology subsidiary known as NPCI Tech Solutions Limited. This new unit will focus on advancements in AI, blockchain, and digital financial infrastructure. Vishal Kanvaty has been appointed as the managing director and CEO of the subsidiary. NTSL aims to enhance capabilities beyond NPCI's core payments responsibilities. The initiative highlights India's commitment to developing its banking and financial services technology landscape.

India's payments authority NPCI forms unit to push into AI, blockchain tech
The payments authority's chief technology officer Vishal Kanvaty, who has been associated with NPCI for nearly a decade, has been appointed the managing director and CEO of NTSL, it said.

OneStack raises Rs 12.5 crore to take cooperative banks deeper into UPI ecosystem
OneStack, a fintech provider, secured ₹12.5 crore funding to enhance cooperative bank participation in UPI payments. The funding will help expand services among cooperative banks and NBFCs while developing compliance offerings. Partner banks can now act as UPI issuers and acquirers, which improves revenue opportunities. This shift allows banks to maintain direct relationships with customers and merchants while managing transaction data.

Jeevan Pramaan: How pensioners can submit life certificate from home with face authentication: Step-by-step guide using Jeevan Pramaan App
Pensioners can easily submit their Digital Life Certificate from the comfort of their home using the Jeevan Pramaan app. This innovative app employs Aadhaar-based face authentication through a smartphone camera. To aid the pensioners, a dedicated campaign is forthcoming to guide them through the submission process. Upon successful authentication, a Pramaan ID will be issued for future use, benefiting both central and state government retirees.

S&P affirms Reliance Industries' 'A-' credit rating, cites Jio listing, stronger earnings
S&P Global Ratings has affirmed Reliance Industries’ (RIL) ‘A-’ long-term issuer credit rating with a stable outlook, citing resilient earnings, strong cash generation and improved funding flexibility following the listing of Jio Platforms.

BLS International Services net profit rises 8.6% to Rs 201.7 cr in July-September
BLS International Services reported an 8.6 percent growth in profit after tax for the quarter ended September 2026. The company's revenue from operations rose by 32 percent compared to the same period last year. Investments in AI technology, automation, and employee upskilling are part of their growth strategy. The leadership expressed confidence in future growth supported by technology and global expansion.

Soket Labs, ZenteiQ launch indigenous foundation models under IndiaAI Mission
Soket Labs and ZenteiQ introduced new artificial intelligence foundation models under the IndiaAI Mission initiative. These models include EKA-1, Dhir 2B, and Dhir 5B, which were unveiled during a launch event. The event featured key government officials, including MeitY Secretary S Krishnan. This launch is part of the government's efforts to enhance India's indigenous AI capabilities. Such initiatives aim to support the growth of foundational AI technologies within the country.

How digital distribution shifts the balance of power towards the customer
The insurance sector grapples with pressing issues like mis-selling and customer complaints, which hinder the efficacy of policies. However, digital platforms offer improved transparency, enabling consumers to make well-informed choices about their coverage options. By comparing policies, customers not only save on premiums but also gain better insights into their coverage. Additionally, digital channels simplify grievance resolution, fostering easier interactions with insurers.

BLS E-Services Q2 Results: Net profit rises 12% YoY pc to Rs 20.5 cr
BLS E-Services reported a 12.4 percent year-on-year increase in profit after tax for Q2 FY27. The total income for the quarter reached Rs 428.1 crore, up 55.1 percent year-on-year. Additionally, the company's operating EBITDA rose to Rs 28.8 crore, marking a 43.8 percent increase from the previous year. The Business Correspondent segment also achieved a Gross Transaction Value of over Rs 41,400 crore.

Kaspersky flags QR code payment scams as a key cyber risk for Indians travelling to Indonesia
As more Indian tourists move to Indonesia, Kaspersky's cybersecurity experts are sounding the alarm on rising online threats. They point out that travellers should be particularly careful about things like fake QR codes and phishing attacks, which are becoming more common. It's crucial for tourists to stay vigilant to protect themselves from these digital dangers.

NTT Data to nearly triple Mangaluru workforce to over 2,500 by 2027
The company entered Mangaluru through its acquisition of local cloud engineering company Niveus Solutions, and is looking to use the city as a base for developing specialised technology capabilities. Its focus areas include healthcare and life sciences, automotive, manufacturing, high technology, AI and data.

IDBI Bank strike on November 2 and 3, 2026: Bank advises customers to use digital channels; removes fee on non-IDBI ATM withdrawals
IDBI Bank strike today: IDBI Bank employees initiated a two-day strike on November 2 and 3, 2026, opposing the sale of the bank's majority ownership. The proposed transaction involves transferring IDBI Bank's stake to Canadian investor Fairfax Financial Holdings. IDBI Bank has encouraged customers to utilise digital services and complete essential transactions before the strike. The United Forum of IDBI Officers & Employees mentioned intimidation from bank management against striking employees.

ET Product of the Year Awards 2026: Categories recognising products driving market impact
The Economic Times Product of the Year Awards 2026 celebrate cutting-edge innovations that make a substantial difference in the market and attract customer loyalty across diverse industries. Categories feature Enterprise SaaS, FinTech, Cybersecurity, as well as consumer goods such as banking solutions and smartphones. Judging criteria prioritize market presence, adoption rates, creativity, and execution excellence, with an emphasis on quantifiable achievements.

Jio Platforms shares climb over 3% after Q2 PAT rises 14% YoY to Rs 8,389 crore. Buy, sell or hold?
Jio Platforms reported a 14% year-on-year rise in September-quarter net profit in its first earnings announcement since listing. Subscriber additions, 5G adoption and digital services supported growth, while brokerages retained Buy ratings with target prices of Rs 1,340 and Rs 1,350.

Jio Platforms profit zooms 14% on healthy user mix, digital play
Jio Platforms has unveiled an impressive 14% net profit growth to ₹8,387 crore for the September quarter, achieving a milestone subscriber count of 542 million, which includes 300 million utilizing 5G services. Revenue from operations climbed to ₹40,475 crore, fueled by a surge in digital services and a boost in average revenue per user, now at ₹218.8.

Centre to launch biggest-ever digital life certificate campaign across 2,000 cities from November 1
A nationwide Digital Life Certificate campaign is scheduled to begin across 2,000 locations in India. This campaign aims to simplify the process of submitting life certificates for pensioners by adopting digital methods. The initiative will use face authentication technology to facilitate easy access for elderly pensioners. Various government departments and organizations will work together to ensure effective outreach.

Jio Platforms share price up 28% from IPO price. Here’s what these 4 brokerages are saying
Jio Platforms shares extended their post-listing rally, rising over 28% in three sessions. Nomura, Motilal Oswal, Dolat Capital and Elara Capital remain positive, citing tariff hikes, 5G monetisation, broadband expansion and digital services growth.
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