COPILOT CHAT
Instinct's WhatsApp scare: Glitch that cried wolf
The incident has also brought attention to Meta’s restrictions on competing AI assistants and the challenges facing companies building personal AI agents. Tanya Pandey explains what happened and why it matters.
Is India prepared to tackle 369 million cybersecurity incidents and AI challenges ahead?
India experienced a notable increase in cybersecurity incidents which has raised concerns over its infrastructure and talent shortages. The adoption of AI is rising, yet the country lags behind others in global rankings. Challenges related to AI, such as data protection and algorithmic liability, are becoming more complex. To address these issues, comprehensive regulatory frameworks and national legislation are urgently needed.
Research: How AI Agents Broaden the Scope of Knowledge Work
AI agents don’t just speed up knowledge work; they change its nature. In a field study of Perplexity’s conversational assistant and autonomous agent, researchers found that not only did the agent perform more autonomous work, cut task time, lowered cost, and left users more satisfied, but it also expanded the scope of work people attempted—crossing occupational boundaries, tackling more complex, multi-step projects, and generating tasks that rarely appeared with a standard assistant. As workers shift from operators to supervisors, leaders must redesign roles, workflows, and oversight to harness agents’ potential while governing their expanded autonomy.
Anthropic unveils additional Claude tools for lawyers
The new tools, which Anthropic calls artifacts, allow users to more easily create alternatives within Claude's traditional chatbot interface, the company said. They cover work areas that Anthropic said legal teams have asked about most often, including citation checking, mapping regulations and comparing legal topics.
AI adoption rises sharply among US small businesses, but technical expertise remains key challenge: Goldman Sachs
AI adoption among rural small business owners has significantly increased, reaching 80% in 2026. Despite this growth, a lack of technical expertise is still an issue hindering deeper integration. Most users rely on low-cost generative AI tools and integrate them with existing software.
Zoom wants AI agents to do the work that follows the meeting
Zoom has introduced a new AI platform that converts business conversations into tasks, enhancing productivity. This platform integrates data from meetings, calls, and chats to provide valuable context. The new features allow users to access meeting summaries and automate workflows across various applications.
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The rise of AI personal assistants and the battle for users' trust
Meta Connect recently unveiled Muse Charm, which serves as a personal AI assistant for users. This device can interact with emails, calendars, and other services to streamline life tasks. It represents a shift from traditional devices to persistent AI help that anticipates users' needs. While user trust and privacy concerns persist, tech companies are racing to develop autonomous agents. The future may see these assistants represented in various hardware forms.

Microsoft pushes AI vision with new, expensive Surface laptop
Microsoft is pushing a "hybrid intelligence" future with a new Surface Ultra laptop that runs on Nvidia artificial intelligence (AI) chips and will cost more than $2,500, the company announced Wednesday. The new Surface Ultra will use Nvidia's state-of-the-art AI chip, RTX Spark, which the semiconductor giant announced earlier this year.

"Hit me so many times": New footage from flydubai flight shows bloodied Capt Machchhar whose heroics saved 180 lives
Captain Smit Machchhar was attacked by his co-pilot during a flight from Dubai to Tel Aviv. After being stabbed, he managed to unlock the cockpit door, thereby saving all passengers aboard. Police later identified the co-pilot as having undergone radical Islamist indoctrination and exhibiting suicidal tendencies. Israeli Prime Minister Benjamin Netanyahu praised Machchhar's actions as heroic and crucial to preventing a disaster.

From Hanuman Chalisa to opening cockpit door: Flydubai pilot recounts terrifying attack to PM Modi
Prime Minister Narendra Modi spoke with Flydubai Captain Smit Machchhar, commending his actions during a mid-air attack. Machchhar, who sustained injuries, managed to open the cockpit door and help passengers intervene. India's ambassador to the UAE reported that Machchhar is now stable and recovering well after the incident. Modi highlighted the pilot's courage, stating it prevented a potential tragedy.

Lessons from Chinese AI Firms on Owning Customers’ Habits
As U.S. AI firms compete in an escalating race for superior models, bigger benchmarks, and more advanced features, Chinese companies are pursuing a fundamentally different strategy: embedding AI into users’ everyday habits. The authors argue that this “habit moat” approach may prove more durable than competing on raw capability alone. Whereas Western firms position AI as a destination consumers consciously visit, companies like Alibaba integrate AI into existing routines such as shopping, payments, food delivery, and travel booking, reducing friction until using AI becomes automatic behavior. Once AI capabilities become “good enough,” marginal technical improvements matter less than becoming the default path through recurring customer tasks. The authors outline four strategic imperatives for Western leaders: focus on behavioral cues rather than feature gaps, subsidize customer behavior instead of subscriptions, embed AI invisibly into existing workflows, and optimize for repeat usage rather than first-time adoption. The central warning is stark: AI may not replace employees first—it may instead capture the critical customer moments businesses currently own.

The Indispensables: Seven AI titans and an $18.6 trillion economic bet
Removing key AI leaders such as Elon Musk and Sam Altman could disrupt the entire AI industry profoundly. These leaders oversee companies with a combined market value of approximately $18.6 trillion as of now. Their innovative projects in AI have enormous potential to impact multiple sectors and advance human progress.

Microsoft integrates Word, Excel deeper into Copilot
On the billing side, a Copilot subscription for $30 per user per month provides access to basic AI features, such as data analysis or document drafting. "That is the AI that you should give to everyone" in your company, Andreou said.

Microsoft abandons personal AI chatbot race with Copilot reboot
The result of a six-month engineering effort, the latest iteration of the assistant has absorbed the separate version for home use, adopting some of its slick design features, and casting aside the marketing that sought to position the company as a builder of personal AI.

Microsoft revamps Copilot with code generation, agentic AI tools
Microsoft is racing to expand Copilot beyond its chat-based roots to boost adoption as itcompetes with AI chatbots such as ChatGPT and Claude.

Texas-based therapy firm asked Americans in 2025 about their bonds with AI and found over 53% had ‘some kind of relationship’ with AI, while half of adults 60+ said AI romance is not cheating
AI romance & cheating: A new study shows that a significant number of Americans are forming connections with AI systems. More than half of those surveyed indicated they share a relationship with AI. Notably, over 28% of participants reported feelings of intimacy or romance with artificial intelligence, while also enjoying successful human relationships. Additionally, perspectives on AI intimacy and views on infidelity vary greatly across generations.

Seattle Times, Newsday sue OpenAI, Microsoft, alleging copyright infringement
The suit in the US District Court for the Southern District of New York alleges that OpenAI and Microsoft scraped the newspapers' websites, including content behind paywalls, and incorporated articles into datasets used to train and operate products including ChatGPT, Microsoft Copilot and Bing's AI features.

Microsoft AI's chief marketing officer Andra Mallard exits after 6 months as Copilot faces intense competition from ChatGPT and Claude. No one is replacing her
Microsoft AI CMO Andra Mallard is leaving after just six months, as the company reshapes its Copilot strategy amid intense competition from OpenAI's ChatGPT and Anthropic's Claude. Mallard plans to move her family to Europe to be closer to her ailing father and will remain at Microsoft in an advisory role until early next year. Microsoft is not replacing her.

Microsoft rejigs Copilot teams, freeing up AI chief for superintelligence push
Microsoft is bringing together its Copilot AI for businesses and individuals. This move aims to enhance the AI assistant and boost its use. Jacob Andreou will now lead all Copilot efforts. This reorganisation signals Microsoft's focus on improving its AI offerings. The tech giant is pushing forward to make its AI assistant more effective for everyone.

Microsoft launches 365 Premium with Copilot AI assistant
The company will stop selling Copilot Pro and existing Copilot Pro and Microsoft 365 Personal or Family customers can switch to Premium. Microsoft, which also has a free version of Copilot, had launched its Copilot Pro at $20 per month last year.

OpenAI launches GPT-5 in GitHub Copilot public preview —the biggest leap yet in AI coding assistants?
OpenAI GPT-5 is now available in public preview for GitHub Copilot, bringing a major upgrade to how developers code with AI. With smarter suggestions, faster responses, and deeper understanding, GPT-5 makes coding easier for professionals and beginners alike. This update is part of Microsoft’s broader rollout across Copilot tools in GitHub, Microsoft 365, and Azure. Whether you're building apps, debugging, or exploring new languages, GPT-5 now acts like a real coding partner—right inside your tools.

Microsoft launches Copilot Chat for businesses to boost AI adoption
The free service, Copilot Chat, which uses OpenAI's GPT-4, lets users create AI agents using natural languages such as English and Mandarin for tasks such as market research, writing strategy documents and preparing for meetings.

Microsoft revamps AI Copilot with new voice, reasoning capabilities
Microsoft has given its AI assistant, Copilot, a more conversational tone and the ability to analyze web pages. Copilot can now suggest products based on user preferences, and it can even reason through complex decisions.

ETtech Explainer: Microsoft brings Copilot Pro to smartphones; here's what it can do
Microsoft's Copilot Pro will let users customise the behaviour of Microsoft Copilot on a topic of particular interest, such as fitness, travel, cooking, etc. Copilot capabilities are also integrated in the Microsoft 365 mobile app which hosts all commonly used applications such as Word and Excel, across phones and PCs.

Microsoft offers $20 subscription of AI Copilot to boost business
The subscription will add a text-drafting, number-crunching AI assistant to Microsoft's widely used applications including Word and Excel, and it will give purchasers access to new tools and AI models such as GPT-4 Turbo.

GitHub’s AI chatbot now available to all users globally
Copilot Chat is now available as part of paid tiers and free for verified teachers, students and maintainers of certain open source projects, reports TechCrunch.

Microsoft rolls out AI-powered Copilot app for Android
The Copilot app on Android is similar to ChatGPT, with access to chatbot capabilities, image generation through DALL-E 3, and the ability to draft text for emails and documents.

Microsoft announces general availability of ‘Copilot’
The company launched the Copilot in preview in February. It offers access to powerful AI models such as GPT-4 and up-to-date information with cited sources.

Microsoft may bring its AI Copilot to 1 billion Windows 10 users: Report
Microsoft is reportedly planning to bring its generative AI-powered personal assistant, Copilot, to one billion Windows 10 users soon.
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