CONSUMER SATISFACTION
Telcos to face up to Rs 20 lakh fine per quarter per circle for complaint redressal lapses
Telecom Regulatory Authority of India has introduced new rules for telecom operators and internet providers to enhance complaint redressal. These providers will face penalties up to Rs 20 lakh if they fail to resolve consumer complaints quickly. The rules require complaint centres to operate 24 hours with human representatives available for assistance. Consumers will now have a shorter time frame of 15 days to appeal complaint resolutions.
When my AI bargains with your AI: The next great bazaar may be where our agents haggle for milliseconds
AI agents are evolving from simple task execution to negotiating on behalf of users in commerce. These agents can analyze data efficiently, enabling faster negotiations and potentially better deals. Businesses are already preparing for AI-to-AI negotiations, which may reshape the landscape of commerce. While this could benefit consumers, it may also create disparities based on the sophistication of agents.
‘Rice does not increase your diabetes’: Kareena Kapoor’s nutritionist reveals 4 traditional Indian rice-eating habits that help regulate blood sugar
Kareena Kapoor's nutritionist Rujuta Diwekar suggests that rice is a staple food in Indian households and is often consumed with other protein sources. Eating rice with pulses or legumes can enhance its amino acid profile and improve blood sugar regulation. Traditional eating practices, such as using hands, promote slower eating, which can help manage overall food intake.
Horoscope Today, October 29, 2026: Cancer, Leo and Virgo Focus on Emotional Clarity, Communication and Personal Growth
The Moon transits from Taurus into Gemini tonight, shifting focus from collective accomplishments toward quiet strategic planning and professional consolidation. While Jupiter in Cancer provides steady emotional resilience, retrograde Mercury and Venus in Libra advise double-checking client agreements and family spending. Debilitated Mars urges patience during team discussions. Today highlights corporate networking for Cancer, executive career recognition for Leo, and organized analytical growth for Virgo.
India's daily multimodal AI use to nearly double to 43% by 2030: Ericsson report
Daily use of multimodal AI in India is expected to nearly double by 2030 from current levels. The report highlights a shift towards more frequent interactions with AI across various devices and locations. As usage increases, network traffic will become more upload-heavy, leading to demands for better network performance. Agentic AI is projected to rise significantly, with many users expecting enhancements in efficiency.
Horoscope Tomorrow, October 18, 2026: 3 Zodiac Signs Could Rethink Money and Relationships as Navratri Day 8 Brings a Call for Balance
Horoscope Tomorrow, October 18, 2026: Sunday encourages all 12 zodiac signs to balance ambition, relationships and financial responsibilities. As the Moon moves from Sagittarius into Capricorn in the evening, practical planning takes priority over impulsive decisions. Aries may benefit from disciplined budgeting, Taurus needs clarity around shared finances, Gemini should review agreements carefully. With Sharad Navratri entering its eighth day, the focus is on patience, emotional balance and thoughtful choices.
We have invested $16 billion in R&D of less harmful alternatives for smokers: Philip Morris International’s Tomoko Iida
Philip Morris International (PMI) is offering a range of less harmful alternatives for smokers and has invested USD 16 billion in research, development and commercialization of such products, Dr Tomoko Iida, Senior Director, Scientific Engagement, South Asia, Indochina, CIS and Middle East & Africa, Philip Morris International, said.
Horoscope Tomorrow, October 14, 2026: 3 Zodiac Signs Need to Rethink Money, While Others Focus on Love and Career As Navratri Day 4 Approaches
Tomorrow’s horoscope emphasizes the significance of strategic planning in various aspects of life including career, finances, health, and relationships. Each zodiac sign is offered unique insights to tackle daily obstacles. Being emotionally aware, especially in stressful moments, is crucial. Effective communication will help manage responsibilities and financial issues while keeping personal needs in perspective. Readers should embrace patience and openness to improve their connections with others.
Horoscope Tomorrow, October 8, 2026: New Opportunities, Better Money Decisions and Emotional Balance Await These 12 Zodiac Signs
Horoscope tomorrow, 8 October 2026, brings a practical mix of career movement, financial awareness, relationship conversations and wellness priorities for all 12 zodiac signs. Thursday's Jupiterian influence supports growth, while the Moon in Leo and the ongoing Mercury-Venus influence in Libra encourage clearer communication, thoughtful decisions and emotional balance. With Pitru Paksha continuing and Sharad Navratri approaching, tomorrow also carries a reflective energy for many Indian readers.
The Comeback of the Physical Store—and What It Means for Your Business
Brick-and-mortar retail is not declining but evolving, as stores take on new roles as logistics hubs, experiential destinations, and powerful drivers of demand and brand equity. Rising digital acquisition costs and operational challenges are pushing companies to integrate physical and online channels, using stores to improve fulfillment, customer engagement, and marketing effectiveness. The broader lesson for leaders: assets once viewed as liabilities can become competitive advantages when their role is reimagined and aligned with changing economics and customer behavior.
Horoscope Tomorrow, 4 October 2026: A Reflective Sunday Brings Career Clarity, Financial Caution and Relationship Insights for All 12 Signs
On October 4, zodiac signs will experience a transition from communication towards emotional grounding throughout the day. Early interactions may focus on discussions, negotiations and financial reviews, encouraging strategic communication. The day holds significance during Pitru Paksha, promoting family responsibilities and emotional connections. Evening reflections can enhance personal relationships and create comfort at home. Each sign is encouraged to remain aware of the day’s demands while making thoughtful choices.
Horoscope Tomorrow, October 3, 2026: Money, Career and Love Shifts for All 12 Zodiac Signs as Pitru Paksha and Jitiya Bring a Reflective Turn
Horoscope Tomorrow, 3rd October 2026 brings a practical mix of financial decisions, career responsibilities, relationship conversations and health awareness for all 12 zodiac signs. As Pitru Paksha continues and Jitiya Vrat approaches its main observance, the day favours reflection, disciplined choices and meaningful family connections. Aries may focus on finances, Leo on recognition, while Gemini needs to manage unexpected expenses.
Horoscope Today, September 27, 2026: Pitru Paksha Begins as Uttara Bhadrapada Shifts to Revati, Bringing Emotional Closure, Ancestral Reflection and Fresh Perspective
September 27, 2026, brings a reflective shift as Pitru Paksha begins with Krishna Pratipada, following Bhadrapada Purnima and Purnima Shraddha. With the Moon in Pisces, moving from Uttara Bhadrapada to Revati, the day encourages emotional closure, ancestral reflection, gratitude and thoughtful decisions. Read today’s horoscope for insights into career, relationships, finances, health and personal growth across all zodiac signs.
Mines Ministry to launch incentive scheme for domestic lithium, nickel processing
The Mines Ministry will soon launch an incentive scheme to promote domestic processing of lithium and nickel as India seeks to build an integrated critical mineral value chain and reduce dependence on imported processed materials. The government has also cleared critical mineral processing parks in Gujarat, Maharashtra, Odisha and Andhra Pradesh, while flagging concerns over auctioned mining blocks that remain idle despite securing clearances and leases.
A family trip to Thailand and a suitcase packed with snacks sparked four sisters’ childhood dream of building a business together, eventually leading them to launch a popcorn brand that now generates around $7,000 a month
Four sisters turned a childhood dream into a business after a family trip to Thailand. They launched Party Of, a popcorn brand with Thai-inspired flavors. This venture grew from homemade batches into a consistent revenue-generating side business. Scaling production presented significant operational challenges and required strategic adjustments. The sisters learned valuable lessons about product-market fit and financial management.
Decoding GDP growth: The good, the bad & the data
ET drew up a longlist of more than five dozen indicators across all key themes of the economy— from the external sector and markets to farm health and jobs. We then applied one filter to each to narrow it down: does an indicator say something that others don’t already say?
Psychology says people may happily wait 2 hours for a new iPhone but hate 20 minutes at the DMV, here’s why
When you willingly show up early for a highly anticipated product launch, a long line may already feel like part of the experience. At the DMV, however, you may expect to complete a routine task quickly, so discovering even a 20-minute wait can feel particularly frustrating because it clashes with what you expected.
Nestle India shares slip nearly 3% after FSSAI initiates legal action over infant nutrition products
Nestle India shares fell on Friday after FSSAI initiated three adjudication cases over alleged violations involving infant nutrition products. The regulator flagged promotional claims on NAN Excella Pro Stage 1 and Lactogen Pro 1 and also found a follow-up formula sample non-conforming for biotin content during laboratory testing.
Getaway to the UAE: Delhi roadshow charts India’s next leap into global markets
The Delhi edition of the Gateway to the UAE Delhi Roadshow, hosted by Ajman Free Zone in partnership with The Economic Times and Times of India Digital, brought together business, tax and trade experts to examine opportunities for Indian companies seeking to establish a regional presence in the UAE.
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