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    ET AI Business Transformation Masterclass heads to IIM Bangalore to decode enterprise AI adoption

    The AI Business Transformation Masterclass & Awards 2026 at IIM Bangalore will feature leaders from IndusInd Bank, PhonePe, PepsiCo, Shadowfax, Myntra, Shopify, NVIDIA and other organisations. Sessions will cover agentic AI, voice technology, supply chains, contextual commerce and physical AI, followed by the ET Most Innovative AI Product Awards 2026.

    Amazon Prime Refund: $3 million for customers after lawsuit alleges company made subscription cancellations complicated; also pledges $1.5 million for consumer protection

    Amazon Prime Refund: Amazon has agreed to pay $3 million to eligible Prime customers in Arizona to settle allegations that its six-step membership cancellation process made it difficult for subscribers to end their memberships. The company will also contribute $1.5 million towards consumer protection, pay $1.5 million in legal expenses and donate $1 million to food charities. Amazon has denied wrongdoing.

    WhatsApp to double down on financial services, AI: CEO Kunal Shah

    WhatsApp is implementing new strategies aimed at improving user experience by making communication features more intuitive for seamless navigation. The initiative includes streamlining financial transactions, so users won’t have to navigate out of the app. Kunal Shah is also looking to harness artificial intelligence for better schedule management. Collaborations with telecom and payment services may elevate these functions. Importantly, user privacy is safeguarded, maintaining end-to-end encryption on all communications.

    OpenAI will discontinue the Advanced and Standard voice options in ChatGPT from December 11 this year, moving users to its newer Live voice mode as the company looks to simplify the voice experience and focus on improving its latest technology.

    EkaCare selected as tech partner for National Health Authority's Ambient AI-enabled Voice Scribe solution for doctors

    EkaCare was selected through NHA's Expression of Interest process for Open-Source Ambient AI Enabled Voice-to-Text Solutions for Digital Health Record Creation under ABDM

    WhatsApp to make payments, travel and everyday tasks easier: Bengaluru-based head Kunal Shah reveals his plans

    WhatsApp head Kunal Shah has outlined plans to expand the platform beyond messaging, making payments, travel services and everyday tasks easier. The company also aims to improve voice notes, stickers and video while using AI to help users manage bookings and appointments. Shah said personal messages and calls will remain end-to-end encrypted.

    The Economic Times
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