PESKY CALLS
Airtel's AI filter finds 71 bn pesky calls and 2.9 bn messages till Jan
Bharti Airtel has taken a bold stand against the growing wave of scams. With the help of its advanced AI spam detection system, the company has successfully identified billions of suspicious calls and messages, while eliminating over 800,000 dangerous links. Consequently, Airtel users have experienced an impressive 70% decline in scam-related incidents.
TRAI tightens pesky call rules: Rs 2-10 lakh penalty for violations, new DND app launched
TRAI has introduced stringent rules to curb pesky calls and messages, including financial penalties of up to Rs 10 lakh for repeated violations by telecom providers. The updated regulations also allow complaints against unsolicited commercial communications without prior registration of preferences, and mandate standard identifiers for different message types. Additionally, telcos must flag spammers in real-time.
Govt to issue guidelines on pesky calls next month: Consumer Affairs Sec
The consumer affairs ministry will issue guidelines next month to address unsolicited commercial communications or pesky calls, aligning with upcoming Trai regulations. The draft, prepared in consultation with stakeholders, focuses on business entities' roles. Trai will also introduce tougher norms to protect consumers following increased complaints.
Over 25% subscribers in survey report decline in pesky calls: Survey
A LocalCircles survey revealed that 27% of mobile subscribers in India experienced a decrease in pesky calls after Trai's crackdown on unregistered telemarketers. However, a majority reported no change, and 18% noted a rise in robo calls, highlighting the need for continued vigilance by the regulator.
Trai's crackdown on pesky calls: Telcos block 2.75 lakh telephone numbers, 50 firms
The Telecom Regulatory Authority of India (Trai) has disconnected 2.75 lakh telephone numbers and blocked services to 50 entities in a crackdown on spam calls and unregistered telemarketers. This action follows a significant rise in complaints, with over 7.9 lakh reported in the first half of 2024, aiming to provide relief to consumers.
Govt to form panel to draft guidelines to check pesky calls
The Indian government may consider regulating or issuing guidelines to over-the-top channels like WhatsApp to combat the rise of pesky calls and messages. The Ministry of Consumer Affairs led discussions on the issue, with the Department of Consumer Affairs proposing a committee to draft guidelines for regulating and checking pesky calls
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TRAI imposes penalty of Rs 35 crore on telcos for violating pesky call, sms norms
Union Telecom Minister Ashwini Vaishnaw in a written reply to the Rajya Sabha said that as per the reports, telecom operators have disconnected 15,382 and 32,032 connections during the calendar year- 2021 and 2022, respectively, for violating Telecom Commercial Communication Customers Preference Regulation (TCCCPR), 2018.
Telcos mull deploying AI to check pesky calls amidst surge in fraud
The move comes even as mobile users are being increasingly bombarded by the menace of pesky calls and messages, leading to thousands of crores of financial fraud. A whopping 66% of mobile users continue to get at least three pesky calls every day, most of which originate from personal mobile numbers, according to a national survey by LocalCircles.
Pesky callers are still big menace
The survey found that 78% of these calls related to selling financial services and real estate. Ironically, 92% of mobile users surveyed complained of being plagued by pesky calls night and day even after registering their mobile numbers on the Do Not Disturb (DND) list.
PIL in SC seeks scrapping of Trai's new regulation on checking pesky calls/SMSes
The petition is premised on a judgment by the nine-judge bench headed by KS Puttaswamy which declared the right to privacy as a fundamental right, striking out Centre’s regulation on Aadhaar. It also alleged that the regulation has “oblique motives and aims to achieve a great degree of control and surveillance,” being implemented by “a private player who also enjoys a dominant market share.”
TRAI chief R S Sharma defends pesky calls rules, says has mandate to save customers
TRAI Chairman R S Sharma said that if any of the stakeholders felt that the said rules were illegal or beyond the regulator's mandate, they were free to seek legal remedies.
Pesky call rules not targeting any specific company: TRAI Chief
New Trai rule has led to industry inferences that operators may be compelled to shut down Apple iPhones on their networks if the latter failed to allow pesky call app on its smartphones
New Trai pesky calls norms won't help, say consumers body
Trai came out with the rules on Thursday, making it mandatory to seek subscriber consent for receiving unsolicited commercial communications or unwanted calls or messages from telemarketers.
COAI flags concerns on Trai's draft pesky call norms; seeks cost-benefit math
Trai has sought tightening of the rules around unwanted telemarketing calls and messages, and proposed penalty of up to Rs 76 lakh per month on violators.
Telcos peeved at proposed penalties for pesky calls
“Slapping huge penalties on telcos alone for failing to stop unwanted calls and messages could invariably lead to litigation and complicate matters,” COAI
Trai extends deadlines for comments on Unsolicited Commercial Communication paper
Trai said it has now sought comments and counter-comments by November 9 and November 16 instead of the earlier October 12 and October 26 deadlines.
Trai issues paper to review do-not-disturb norms
Acknowledging that the current system has failed in checking such calls and messages, Trai issued a consultation paper on Thursday.
Trai imposed Rs 5 cr fine in 2013 for poor service, pesky calls
Telecom regulator TRAI imposed fines totalling about Rs 5 crore in 2013 on operators for poor services and on telemarketers for pesky calls.
Trai relaxes penalty norms on pesky calls
Telecom operators will not be penalised for up to 50 complaints received against them in a week for pesky calls and SMSes originating from their networks.
Pesky calls: Over 25,000 entities blacklisted, says Kapil Sibal
As per Trai guidelines, only registered telemarketers can make promotional calls and only to those numbers which are not registered with DND list.
Senders of pesky calls, SMSes will face disconnection: TRAI
Trai has decided that telecom facilities given to subscriber would be immediately disconnected if it is found being used for sending unsolicited communication.
Telecom Minister Kapil Sibal a victim of pesky messages too
"Trai is taking it up (pesky calls/SMSes issue). I also face lot of problem. Every two minutes I get such SMS," Sibal told reporters.
TRAI seeks solutions to pesky call menace
The telecom regulator on Tuesday asked operators to suggest ways to deal with the "gigantic problem" within a fortnight.
Nearly 28,000 phones disconnected for sending pesky calls: Kapil Sibal
Govt has issued close to 45K notices to unregistered telemarketers & disconnected nearly 28K telephones till April 24 for sending pesky calls.
Relief from pesky calls, SMSes from September 27
Millions of telecom subscribers (mobile and landline) will finally get relief from unwanted calls and SMSes from September 27.
End to pesky calls, SMSes in sight in four to six weeks
DoT has cleared the '140' number series exclusively for landline phones of telemarketing companies to help consumers recognise such calls.
No pesky calls, SMSes from August 15
After missing four deadlines, the rules slated to bring relief to millions of customers from pesky telemarketers and unwanted commercial text messages may be implemented from August 2011.
Telcos can curb pesky calls in 6 weeks of new numbering series
Telcos have asked a maximum of six-week time to make changes in their network to meet Trai's new rules on pesky calls and SMSes.
Pesky calls may continue for at least another one year: TRAI
The menace of pesky calls is likely to continue for another year at least as state-run BSNL has said that it will take 10 months after getting necessary approval to upgrade its network-- vital to implement TRAI's idea of identifiable number series to tele-marketing firms.
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