GCCS IN INDIA
War and AI force India Inc to rethink huge office deals
Large office leasing deals in India are experiencing extended closing times as companies adopt a cautious approach to expansion amid geopolitical uncertainty and AI-led workforce disruption. While demand for quality office space remains resilient, occupiers and investors are taking a more measured view of capital commitments, leading to longer evaluation periods.
Indian staffing cos step up global reach to diversify revenues
Indian staffing companies are actively expanding their global reach. They are tapping into international talent shortages across sectors like healthcare, engineering, and technology. This strategic move aims to diversify revenue and enhance profit margins. Firms are focusing on regions like Southeast Asia, the US, and Europe. This expansion is driven by client demand and the growth of global capability centers.
Flexible office space market crosses 100 million sq ft mark, GCCs driving growth
India's flexible workspace industry wrapped up FY26 on a high note, showcasing impressive double-digit revenue growth alongside rising profits. The key players driving this trend are Global Capability Centres, which have significantly increased deal sizes and customer loyalty.
Citi cuts Nifty target to 26,000 on El Nino, AI risks, picks one stock
Citi Research lowered its Nifty target due to rising earnings risks linked to geopolitical tensions and other macro concerns. However, it remains constructive on India’s medium-term outlook, citing low foreign investor ownership, resilient domestic inflows and potential gains if global conditions improve.
Tap-and-pay takes off; ADIA to trim Lenskart stake
Happy Thursday! Tap-and-pay card usage is on the rise in India despite UPI's dominance. This and more in today’s ETtech Morning Dispatch.
Expanding GCCs bring in more value vs new entrants
India's global capability centre ecosystem is witnessing a convergence of greenfield and brownfield activities around capability-led work. New centres are increasingly established with engineering and product development charters from inception, shrinking the time to maturity. This shift signifies a move from execution hubs to value creation engines.
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Piyush Goyal meets Ernst & Young CEO, discusses India's role in global supply chains
Union Minister Piyush Goyal said he held a meeting with Janet Truncale, Global Chair and CEO of EY, to discuss India's growing role in global supply chains and the expanding opportunities in Global Capability Centres (GCCs).

Zepto's market position; TCS' AI verdict at AGM
Zepto pulls ahead of Swiggy Instamart on orders, but heavy burn continues. This and more in today's ETtech Top 5.

AI not a threat, but opportunity for IT services: TCS chairman N Chandrasekaran
Addressing the concerns that AI could reduce demand for traditional IT services, Chandrasekaran said the market has misunderstood the relationship between AI and technology services. "Far from being a mortal threat, AI is the most significant opportunity yet for TCS and, in fact, for the IT industry as a whole," he said.

Flexi-staffing industry in India sees 8% YoY growth in new employment in 2025-26: ISF report
The push for formal employment, strongly supported by the staffing industry, has been instrumental in bringing more workers into structured flexi roles, thereby boosting reported employment figures and aligning with the industry’s commitment to providing formal opportunities, especially for first-time job seekers and freshers, the report said.

India a major growth market for Celonis, says senior exec
The Germany-based company said it already serves 260 global capability centres (GCCs) in India, counting companies such as Mercedes-Benz, Hitachi Energy and AstraZeneca as its clients, and sees a larger opportunity ahead as enterprises try to connect AI systems with operational data spread across departments and software systems.

GCCs outpace IT services in tech hiring, driving AI & cloud talent
Global capability centres are now adding more employees than IT services firms in India. This trend shows a shift in how advanced technology talent is developed. GCCs are becoming key for AI and cloud roles. This expansion is reshaping the GCC enabler ecosystem. IT services firms still employ more people overall. India's tech sector is evolving on two tracks.

TCS forms business unit to help MNCs set up GCCs
Tata Consultancy Services has launched a new business unit, Global Value & Innovation Centres, to assist enterprises in establishing and managing global capability centres (GCCs). This unit will focus on creating "AI-native GCCs" and transforming existing ones, offering services across the entire lifecycle from strategy to AI-led operations.

TCS renews 1.5 million sq ft Chennai office lease in Rs 1,420-cr rental deal
Tata Consultancy Services (TCS) has renewed its lease for nearly 15 lakh sq ft of office space in Chennai for 10 years, committing approximately Rs 1,420 crore. This significant renewal underscores TCS's long-term commitment to Chennai as a key delivery hub, despite ongoing discussions about AI's impact on tech employment.

Incuspaze acquires coworking firm iKeva to scale operations
Flexible workspace operator Incuspaze has acquired coworking firm iKeva through a 100% buyout to strengthen its presence in Hyderabad and Bengaluru. The acquisition is expected to add nearly Rs 100 crore in annual revenue and supports Incuspaze’s expansion plans as it targets Rs 1,000 crore revenue by FY29.

Incuspaze eyes Rs 100 cr from iKeva buy
iKeva has a portfolio of 18 workspace centres covering 500,000 sq ft across Hyderabad and Bengaluru, which it aims to double this fiscal year. Incuspaze has set a target of ?1,000 crore in revenue in FY28-29 annual revenue through a mix of expansion, increased enterprise occupancy, and acquisitions.

UK-based database management firm DSP opens first overseas GCC in Bengaluru, partners GoodWorks Group
UK database firm DSP has launched its first overseas Global Capability Centre in Bengaluru. This marks DSP's entry into India. The new centre will enhance consulting, delivery, and technology services for global clients. Bengaluru's talent ecosystem was cited as a key factor for this expansion. Karnataka is a major hub for Global Capability Centres in India.

Diversity hiring jumps 21% despite slowdown in white-collar recruitment: foundit
White-collar hiring in India saw a slowdown in May 2026. However, diversity hiring experienced a substantial surge. This trend highlights a strong employer focus on inclusive workplaces. Women lead diversity hires, with significant growth in PwD representation. IT and Consulting sectors are at the forefront of this inclusive recruitment drive. Bengaluru leads as the top diversity hiring hub.

T-Mobile opens India tech centre, to hire nearly 1,000 by 2027
T-Mobile has launched its global capability center in Hyderabad, India. The tech center will focus on advanced software engineering, product development, and cybersecurity. T-Mobile plans to hire approximately 1,000 employees by 2027. Hyderabad was chosen for its strong technology talent and innovation ecosystem. This expansion highlights India's growing role in global tech operations.

ET Alpha Wealth Summit: Markets are best played by optimists, says Samir Arora on India's investment outlook
Helios Capital founder Samir Arora believes investor pessimism toward India is driven more by a “negative halo effect” than weakening fundamentals. Speaking at the ET Alpha Wealth Summit, he argued that concerns around AI, valuations and FII selling are overstated, while India’s long-term earnings and growth story remains intact.

The great $100-billion tech shift: GCCs tighten grip on India’s talent market
India's Global Capability Centres (GCCs) jobs: India's Global Capability Centres (GCCs) are rapidly outpacing traditional IT services, driven by multinational corporations' need for control over IP, data, and AI. With a deep talent pool and higher compensation, GCCs are becoming the primary engine for specialized tech talent absorption, reshaping India's hiring landscape.

Companies face hardware talent crunch amid AI boom
India faces a significant shortage of AI hardware engineers, including HVAC, robotics, and industrial automation specialists, as AI adoption surges. This demand, driven by smart manufacturing, EVs, and data centres, has led to a 35% salary increase for these roles. The AI boom now extends beyond software, impacting the entire infrastructure ecosystem.

Disney India leases 1.75 lakh sq ft office space in Bengaluru
In a bold step, Disney India has finalized a substantial leasing agreement for a new office space in Bengaluru, covering nearly 1.75 lakh square feet in the thriving locality of Bellandur. This long-term deal, valued at roughly Rs 127.84 crore over five years, officially began on February 1.

India tech jobs decline: AI, US immigration impact recruitment
India's technology job market faces its slowest period in over two years. Active tech job openings have dropped significantly. Global uncertainty, US immigration shifts, and AI adoption are pushing companies to recruit cautiously. This indicates a structural reset in the industry, with revenue growth decoupling from headcount growth. Demand for specialized skills like AI and cloud remains strong.

India's brain-gain moment may be starting with a crack in the American dream
As green card backlogs, visa uncertainty and layoffs reshape the American dream, India is emerging as a stronger destination for globally experienced professionals. Experts say GCCs, AI, semiconductors and product firms could absorb returning talent, though compensation gaps and ecosystem challenges remain.

From diapers to drugs: How India's global corporate hubs are putting AI to work
Heads of several Global Capability Centres (GCCs) told Reuters they are deploying AI across a host of functions - from marketing and content creation to finance and human resources - to automate time-consuming, repetitive tasks that once required hours of manual effort.

Swiggy CEO on quick commerce space; India’s data centre surge
In an interview, Swiggy group CEO Sriharsha Majety explained the outlook for the quick commerce industry and the shareholder vote hurdle, among other things. This and more in today’s ETtech Top 5.

GCCs to hand out more jobs to freshers
This fiscal year, global capability centres are gearing up to boost their fresh graduate hiring by 12 percent, a notable uptick amid the IT services sector's deceleration. Entry-level salaries at GCCs are anticipated to soar, while counterparts in IT services remain stagnant.

AI to turbocharge patent creation at India tech hubs, executives say
Indian technology hubs are becoming major innovation centers. Global companies anticipate AI will speed up new product and intellectual property creation. This development is transforming routine tasks into complex work. India's skilled workforce and cost advantages continue to attract investment. Despite regulatory hurdles, patent filings are rising, indicating a growing contribution from these centers.
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