CCPA
Digital First: Over 5.72 lakh households embrace self-enumeration as Census 2027 gains momentum
The landscape of data collection in India is evolving with the first digital census showing remarkable engagement. A staggering 5.72 lakh households have embraced the self-enumeration feature for Census 2027, marking a significant shift towards a more user-friendly means of participation.
Census 2027 rollout in 11 states from Wednesday: Census Commissioner Mritunjay Kumar Narayan
India's Census 2027 begins April 1, rolling out in 11 states. This census will be fully digital for the first time. Phase one focuses on house listing and housing details. Phase two, scheduled for February 2027, will include population enumeration and the recording of caste information. Self-enumeration options are available to respondents.
No hotel or restaurant can levy additional ‘LPG charges’, ‘gas charges’ by default or automatically in the bill, Government warns
Restaurants can no longer automatically add 'LPG charges' or 'gas surcharges' to bills, the government has warned. The Central Consumer Protection Authority declared such mandatory extra costs an unfair trade practice, stating menu prices should include all operational expenses. Consumers facing these charges can seek removal or file complaints.
Restaurants told not to add rise in fuel costs to customer bills
Restaurants in India face a directive from the consumer watchdog. The Central Consumer Protection Authority has instructed eateries not to add extra charges for LPG costs to customer bills. This move aims to ensure transparency and prevent unjustified costs for consumers. Restaurants are advised to increase menu prices if needed instead of levying separate fees.
CCPA warns restaurants against levying gas, LPG charge
The Central Consumer Protection Authority has issued a stern warning to hotels and restaurants. They are prohibited from adding extra charges such as 'LPG charges' or 'fuel cost recovery' to customer bills. These practices are now classified as unfair trade practices. Only menu prices and applicable taxes are permitted. Strict action will be taken against establishments that violate these directives.
Meta moves Delhi HC against CCPA order slapping Rs 10 lakh fine for walkie-talkie sale on Facebook
The senior counsel for Meta submitted that, unlike Amazon and Flipkart, Facebook was not an e-market but merely a "notice board", and therefore, the Central Consumer Protection Authority (CCPA) has no jurisdiction over it.
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Paid service charge at a restaurant? Govt cracks down, orders refunds in Patna and Mumbai cases
The government has ordered two restaurants in Patna and Mumbai to refund mandatory service charges levied on customers. This action follows investigations revealing violations of consumer rights and unfair trade practices. Consumers are advised to report such charges to the National Consumer Helpline and know their rights regarding service fees.
CCPA fines Meta, Amazon, Flipkart, Meesho Rs 10 lakh each for illegal walkie-talkie sales
The Central Consumer Protection Authority (CCPA) has initiated suo motu action against e-commerce platforms for listing and selling unauthorised walkie-talkies in violation of the Consumer Protection Act, 2019 and telecom laws, issuing final orders against eight entities and imposing penalties totalling Rs 44 lakh.
CCPA slaps Rs 3 lakh fine on VLCC for misleading ads on slimming treatments
The Central Consumer Protection Authority (CCPA) has fined VLCC Ltd Rs 3 lakh for misleading advertisements about slimming treatments using the US-FDA approved CoolSculpting procedure. VLCC made exaggerated claims of drastic weight loss and inch reduction in a single session, exceeding the actual approval granted to the machine.
CCPA issues notice to Uber over 'Advance Tip' feature for faster service
The Central Consumer Protection Authority (CCPA) has taken action against Uber. The ride-hailing platform faces scrutiny for its advance tipping system. Consumer Affairs Minister Prahlad Joshi calls the practice unethical. He believes it exploits users by suggesting faster service for upfront tips. The CCPA has issued a notice to Uber. They are seeking an explanation regarding this tipping policy.
CCPA takes action on 5 Delhi restaurants including Chaayos, Xero Courtyard for not refunding service charges
Central Consumer Protection Authority (CCPA) takes suo moto cognizance against five Delhi based restaurants for non-refund of Service Charge including Makhna Deli, Xero Courtyard, Castle Barbeque, Chaayos, and Fiesta by Barbeque Nation for failing to refund mandatory service charges despite judgment held by High Court of Delhi.
CCPA directs Ola to provide customers refund options
The Central Consumer Protection Authority (CCPA) has also observed that Ola is not issuing invoices for auto rickshaw rides on its app, which it termed an unfair trade practice.
Over 10K consumer complaints against Ola Electric in last 1yr; CCPA issues notice to company
Consumer rights regulator CCPA issues a notice to Ola Electric for over 10,000 unresolved complaints related to quality and after-sales service. Key issues include charging during warranty, delayed services, inconsistent performance, refusal of warranty services, and battery defects. Ola Electric is given 15 days to respond.
CCPA warns celebrities, influencers to refrain from promoting betting, gambling
The Central Consumer Protection Authority (CCPA) has issued an advisory warning celebrities and influencers against endorsing illegal betting and gambling activities due to a surge in related advertisements. The advisory, in accordance with the Consumer Protection Act, prohibits promotions of unlawful activities under various laws, emphasizing the socio-economic impact, particularly on youth.
CCPA issues notice to Amazon for selling sweets under 'Shri Ram Mandir Ayodhya Prasad'
The CCPA has sought a response from Amazon within seven days from the issuance of notice, failing which necessary action will be initiated against them under the provisions of the Consumer Protection Act, 2019, an official statement said.
CCPA prepares draft guidelines to curb coaching centres from making false claims in advertisements
The font of disclaimer/disclosure/important information in the advertisement should be the same as that used in the claim/advertisement. The placement of such information should be at a prominent and visible place in the advertisement. The CCPA also clarified that the penalty for misleading advertisement by coaching sector will be governed as per Consumer Protection Act, 2019 and the guidelines are just in the nature of clarification to the stakeholders.
CCPA asks e-tailers to put in place mechanisms to prevent unregulated sale of acid
In a safety notice, CCPA said before on-boarding sellers of acid, e-commerce players should take a separate undertaking from them on compliance of mandatory norms.
IAS coaching institutes are fooling you with misleading 'success rates', finds a probe
The Central Consumer Protection Authority (CCPA) has revealed widespread malpractice in IAS coaching institutes in India. These institutes have been found to inflate their success rates by featuring students who only participated in mock interviews. The CCPA has issued notices to 17 major institutes and imposed fines on three others.
Amazon vs CCPA in Delhi HC over Rs 1 lakh faulty cooker penalty
Etailer says not given chance to see report or respond to findings; CCPA argues Amazon can’t claim right to onboard sellers without checking seller products.
HC puts in abeyance CCPA order against Flipkart for selling sub-standard pressure cooker
While directing that Flipkart's petition against the CCPA order be tagged along with a similar plea by e-commerce giant Amazon, Justice Yashwant Varma asked Flipkart to deposit the penalty of Rs 1 lakh imposed on it by CCPA and also notify the buyers of all the pressure cookers in question.
CCPA imposes Rs 1 lakh fine on Amazon for selling sub-standard pressure cookers
The CCPA also directed Amazon to notify the consumers of all these 2,265 pressure cookers sold through its platform, recall the products and reimburse the prices to buyers, the Department of Consumer Affairs said in a statement.
CCPA to challenge Delhi HC order to stay guidelines on levy of service charges in hotels
Hearing a petition filed by the National Restaurant Association of India (NRAI) and Federation and Restaurant Associations of India that challenged the CCPA's July 4 guidelines, the Delhi High Court on July 20 ordered a stay on it. Justice Yashwant Varma, while hearing the petition, had said the issue requires consideration and directed the CCPA to file its reply and listed the matter for further hearing on November 25.
CCPA imposes Rs 10 lakh penalty on Sure Vision for misleading ads
According to the CCPA, "The company was not able to substantiate its claims related to the efficacy of the product made out in the advertisement".
CCPA imposes Rs 10 lakh penalty for misleading ads of Sensodyne
An official release on Tuesday stated that advertisements of Sensodyne products which make the claims 'Recommended by dentists worldwide' and 'World's No.1 sensitivity toothpaste' have been ordered to be discontinued within seven days. The authority also directed payment of penalty of Rs 10 lakh.
CCPA passes order for discontinuation of ads of Sensodyne products in India
The Central Consumer Protection Authority (CCPA) has also passed an order against Naaptol Online Shopping Ltd for misleading advertisements and unfair trade practices to promote its products via broadcast and online mode, it said in a release on Wednesday.
CCPA seeks RBI intervention on banks delaying refund in case of failed transactions
In a letter to RBI Deputy Governor M K Jain, the Central Consumer Protection Authority (CCPA) Chief Commissioner Nidhi Khare stated that 2,850 complaints pertaining to "transactions failed/cancelled but money not refunded" forming 20 per cent of grievances registered in the banking sector have been received through the government-run National Consumer Helpline (NCH).
Nirmala Sitharaman & Piyush Goyal in CCPA as government reconstitutes Cabinet Committees
Along with Dharmendra Pradhan, they have been included as permanent members of CCEA; defence minister Nirmala Sitharaman also in CCS.
Fuel price hike not on CCPA agenda today: Jaipal Reddy
Jaipal Reddy also indicated that the hike may not be decided by the Cabinet Committee on Political Affairs (CCPA) at its meeting later in the evening.
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