AFTERSALES SUPPORT
Tactical investing: 6 stocks for your watchlist as the Gulf rebuild approaches; 4 with positive upside potential of up to 25%
Peace is something that has eluded West Asia a long time. For old Gulf watchers, statements and counter-statements of the kind seen in the last 48 hours are nothing new. That is probably the least to expect in times of conflict. And, when negative headlines dominate, it is tough to think rationally, especially when it comes to the stock markets. In such circumstances, it is useful to have the ability to be somewhat contrarian.
Lumio Vision 9 (2026) launches with a performance-first approach as it builds on early market traction
Lumio launched its Vision 9 (2026) smart TV in India, emphasizing performance as a key differentiator. The company's strategy, validated by early market feedback, focuses on addressing slow performance in smart TVs. This new model, powered by MediaTek's Pentonic 700 chipset, aims to reduce everyday friction for users.
Volkswagen Taigun facelift 2026 launches in India with new 8-speed auto gearbox & better efficiency: Check updated features here
Volkswagen Taigun facelift features: Volkswagen has launched the updated Taigun facelift with more than 40 new features across design, technology, comfort and performance. Key additions include a new 8-speed automatic transmission, ventilated front seats, panoramic sunroof with summer function, illuminated logo and Infinity LED tail lamps. The facelift aims to strengthen the SUV’s position in the competitive mid-size segment.
OnePlus Nord 6 launches on April 7: Check expected price, battery, camera, specifications & sale date here
OnePlus Nord 6 India: OnePlus is set to launch the Nord 6 in India on April 7, 2026, featuring a Snapdragon 8s Gen 4 chipset, a massive 9,000mAh silicon-carbon battery, and a 165Hz AMOLED display.
AI boom accelerates China's chip industry growth as demand strains supply chain
China's chip industry is booming due to surging AI demand. Chipmakers are investing heavily and expanding production. China's manufacturing capacity for essential chips is set to grow significantly. AI is also driving demand for more complex chips and advanced testing. Foreign suppliers remain crucial in specialised areas. This expansion positions China well to meet global needs.
Ola Electric plans to raise Rs 2,000 crore via stake sale in Ola Cell Technologies
OCT owns the Tamil Nadu-based lithium-ion cell manufacturing plant with 1.5 GWh of operational capacity and plans to scale to 6 GWh by the end of this financial year. This comes on the back of the Bengaluru-based company seeing a significant reduction in sales volumes and decline in market share amid rising consumer complaints around vehicle quality and after-sales service.
- Go To Page 1
From market to manufacturing hub: Brother printer bets big on India’s next growth phase
As global manufacturers recalibrate their growth strategies, India is emerging as more than just a high-potential sales market.
TVS, Bajaj, Hero capture 60% of electric two-wheeler market as startups lose ground
Established Indian two-wheeler companies are now leading the electric vehicle market. By January 2026, TVS Motor, Bajaj Auto, and Hero MotoCorp will hold 60% of the market. This marks a significant shift from startup dominance. Legacy players are attracting mainstream customers with their strong networks and reliable products. The market is moving towards consolidation.
Oppo starts folding Realme operations into its India business, job roles impacted
Realme is being repositioned as a sub-brand within Oppo's framework, with backend operations and sales support teams being integrated to streamline expenses.
Oppo K14x 5G to launch in India: Check expected battery capacity, price, camera features and more
Oppo K14x 5G arrives in India on February 10. This budget 5G smartphone promises enhanced durability, a larger battery, and improved performance. Priced around Rs 15,000, it features a 120Hz display and a 6,500mAh battery with 45W fast charging. The device will be available on Oppo India e-store and Flipkart.
Suzuki Motorcycle India posts 15% vehicle sale at 1,25,786 units in January
Suzuki Motorcycle India saw a strong start to the year. Total vehicle sales grew by 15 percent in January. Domestic sales increased by 14 percent. Exports also saw a significant rise of 21 percent. The company attributes this growth to customer engagement and network expansion. Suzuki Motorcycle India is focused on providing a reliable ownership experience.
Eco Survey 2026: Software services, AI to boost manufacturing and trade
Services are increasingly embedded in manufacturing, boosting value and exports. Artificial intelligence is set to transform global trade, with India well-positioned to benefit from its growing AI talent.
Zoplar Secures $3.4 million in Series A funding led by Blume Ventures
With funding led by Blume Ventures, the startup aims to enhance its supply chain and after-sales services, demonstrating significant potential to impact India's healthcare infrastructure positively.
Ola’s Bhavish Aggarwal shares Diwali video on X, Kunal Kamra quips ‘service station dikhao’
Comedian Kunal Kamra continues his public spat with Ola CEO Bhavish Aggarwal, demanding transparency on the company’s service standards. The exchange began after Kamra criticized Ola for its “poor after-sales service” and highlighted customer complaints, which now reportedly stand at 80,000 per month. Despite Aggarwal’s rebuttal accusing Kamra of defamation, the comedian persists, challenging the CEO to address service center conditions, drawing significant public attention and raising questions on Ola's customer service practices.
Optiemus Infracom in talks with govt, cooperatives to deploy 6,000 drones next year
Optiemus Infracom plans to deploy up to 6,000 drones in India next year, aiming for a revenue of Rs 600-900 crore. Chairman Ashok Kumar Gupta aims to disrupt the market pricing by offering drones with a 10-litre payload capacity for Rs 2.25 lakh each. The company is in talks with the government and cooperatives, focusing on agriculture spray, with plans to invest Rs 140 crore in drone manufacturing.
Smartphone companies dial up after-sales service network
"Established industry players are increasingly embracing apprenticeship initiatives aimed at cultivating a skilled workforce. These programmes offer courses such as service engineer IT hardware, repair technician, wireman control panel electronics, and electronics mechanic, targeting students who have completed 8th or 10th grade for entry into the field," he added.
Govt to unveil website for better after-sales service to ensure quality products
For instance, when a multinational carmaker launches a model in India, it will have to declare for how long it will provide after-sales support and make spare parts available in the country even if it winds up operations here, said the official from the Department of Consumer Affairs. The website is expected to come up in the next few weeks.
Hero Electric partners ReadyAssist to provide service support to B2B customers
Commenting on the partnership, Hero Electric CEO Sohinder Gill said, "As a company, our focus has been to strengthen our after-sales services to ensure a hassle-free experience for our D2C and B2B customers. The initiative focuses on empowering and increasing awareness for EVs, further encouraging people towards cleaner mobility".
Companies need to comply with BIS norms on after-sales support
BIS, which lays down norms with regards to quality and safety of goods sold in the country, has formed a panel, called Services Sector Divisional Council, to frame regulations in this regard.
Russian Helicopters plans first long-term contract with India
Russian Helicopters plans to sign the first long-term maintenance agreement with India to provide after-sales service for Mi-17 helicopters.
Russia launches pilot project to improve chopper maintenance
Russian Helicopters, part of state corporation Rostec, has come up with this new form of cooperation with foreign customers based on a new after-sales service strategy.
Stepping up after-sales service: Xiaomi tests home pickup & drop, Motorola may expand Moto Care
Xiaomi has begun pilots for pickup and drop of phones from homes, in Delhi and Mumbai, for Rs 99.
Bought LG or Videocon TV online? You may not get free service
Some firms like LG and Videocon say those who buy white goods online may have to pay for after-sales support and even installation charges.
Five after-sales services often ignored by real estate builders
Take a look at the best and the worst after-sales service practices in the real estate market to know the difference between a good, bad and ugly builder.
Reliance Retail, Samsung sign pact for after sales service
The deal between Samsung and Reliance resQ is the first such pact that the Indian company has signed, with a pilot having begun in Pune.
Ice Mobile aims to sell one million low radiation phones in FY12
Riding on mobile phone users' concerns about health hazards, Ice Mobile Network expects to sell over a million of its co-branded, low radiation Alcatel Ice3 handsets by the end of the 2011-12 financial year.
Apple iPad available in Indian grey market
You can buy the 16 GB WiFi version for about Rs 42,000 from some shops in Kolkata and Delhi. The 32 GB version costs Rs 52,000. Apple iPad | iPad: A game changer?
Little room for private labels as big durables brands slash prices
Industry observers say big durables brands are competing aggressively with private labels in the wake of a massive price erosions.
Reliance Digital signs pact to service top brands’ after-sales
Reliance Digital, the durable arm of Reliance Retail, is learnt to have sealed deals with leading durable manufacturers.
Load More
